IceWarp vs Mimecast Mailbox Continuity comparison

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Executive Summary

We performed a comparison between IceWarp and Mimecast Mailbox Continuity based on real PeerSpot user reviews.

Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications.
To learn more, read our detailed Email Applications Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"An effective, functional, very good tool for controlling resources.""The groupware module is the most valuable feature.""It has great communication capabilities for team chatting and web conferences.""The solution's voice services work well for our company.""IceWarp has multiple applications that are easy to use for many people.""The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution.""Its price is the most valuable. It is definitely one of the lowest price solutions.""The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."

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"It has all the features required for distribution, such as the ability to mail.""Mimecast has some good support services in place.""The Large File Send feature comes in handy when you have to send fairly large attachments.""The security is pretty good, and that's why we're going to upgrade to an even more advanced package. We used it when we had a power issue, and it works. It has been pretty reliable, and the support has been quite good.""We're now certain business-critical mail is perfectly protected in multiple ways.""The most valuable feature of Mimecast Mailbox Continuity is real-time alerts."

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Cons
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version.""The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating.""I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications.""With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome.""Our customers sometimes have problems receiving mail.""It is difficult to disable user rights on the console so some users accidentally delete their documents or user details.""Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product.""The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."

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"The solution is expensive in comparison to similar solutions.""The interface isn't the best. How everything works on the back end is confusing.""The interface and the documentation could be improved. They can also include some more training resources and content like video. While setting things up, I had to search for the information quite a bit. It took me time to find the correct way to do something. The information is there, but it is sort of all over the place. They can create a better help knowledge base or help portal. It retains your email for 45 days. They can maybe increase this duration.""Technical support has been slower than it was in the past, likely due to the pandemic.""The price of the solution is expensive. It can improve by reducing the price."

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Pricing and Cost Advice
  • "Pricing and licensing is very competitive and in some cases, cheap."
  • "Costs far less than other solutions."
  • "It is definitely one of the lowest price solutions."
  • "Our licensing is on a yearly basis. There were no additional costs."
  • "The license is based on the number of users."
  • "There are various licensing plans available based on geographic zone."
  • "The solution is inexpensive which is its main benefit."
  • "The solution is priced well."
  • More IceWarp Pricing and Cost Advice →

  • "Its price is in the middle range. It is a structured licensing model where there are various components that you can add or choose to add or not."
  • "The price of Mimecast Mailbox Continuity is expensive."
  • More Mimecast Mailbox Continuity Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the… more »
    Top Answer:Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool. But service-wise and feature-wise, it is not as good as Google Workspace or Microsoft 365. Though… more »
    Top Answer:Regarding issues with the product, IceWarp's server runs out of space, and our organization needs to add space. The turnaround time taken is too much for any issues we raise to the tool's support… more »
    Top Answer:We're now certain business-critical mail is perfectly protected in multiple ways.
    Top Answer:I don't deal with the pricing or licensing aspects of the product I can't speak to how much it costs.
    Top Answer:Overall, just across all the Mimecast pieces that we use, it's somewhat of a mess when you want to figure out where you need to go to make a change. The interface isn't the best. How everything works… more »
    Ranking
    6th
    out of 24 in Email Applications
    Views
    3,016
    Comparisons
    1,806
    Reviews
    3
    Average Words per Review
    601
    Rating
    7.3
    4th
    out of 21 in Email Archiving
    Views
    269
    Comparisons
    182
    Reviews
    3
    Average Words per Review
    470
    Rating
    7.3
    Comparisons
    Learn More
    Overview
    IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.

    Mimecast Mailbox Continuity provides uninterrupted access to live and archive email using Outlook for Windows, the web and mobile applications.

    Sample Customers
    Marriott, Toyota, Sony, Wendy's, Canon
    DAC Beachcroft, OceanFirst, Currie & Brown, Alexander Forbes, Lagan Group, Lals Group, Greater Manchester Fire and Rescue Service, Wedlake Bell, Macmillan Cancer Support, Bech-Bruun
    Top Industries
    REVIEWERS
    Construction Company33%
    Real Estate/Law Firm11%
    Cloud Provider11%
    Program Development Consultancy11%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Comms Service Provider9%
    Retailer8%
    Insurance Company7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business63%
    Midsize Enterprise16%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise19%
    Large Enterprise52%
    No Data Available
    Buyer's Guide
    Email Applications
    March 2024
    Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    IceWarp is ranked 6th in Email Applications with 4 reviews while Mimecast Mailbox Continuity is ranked 4th in Email Archiving with 3 reviews. IceWarp is rated 8.6, while Mimecast Mailbox Continuity is rated 8.0. The top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". On the other hand, the top reviewer of Mimecast Mailbox Continuity writes "Provides peace of mind and expands well but needs a better interface". IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and KerioConnect, whereas Mimecast Mailbox Continuity is most compared with Barracuda Message Archiver.

    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.