We performed a comparison between IceWarp and Mimecast Mailbox Continuity based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications."IceWarp has multiple applications that are easy to use for many people."
"The solution has a very good log-in to the UI when compared to other solutions."
"An effective, functional, very good tool for controlling resources."
"It's scalable and stable."
"The groupware module is the most valuable feature."
"It has great communication capabilities for team chatting and web conferences."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"It has all the features required for distribution, such as the ability to mail."
"The security is pretty good, and that's why we're going to upgrade to an even more advanced package. We used it when we had a power issue, and it works. It has been pretty reliable, and the support has been quite good."
"We're now certain business-critical mail is perfectly protected in multiple ways."
"Mimecast has some good support services in place."
"The most valuable feature of Mimecast Mailbox Continuity is real-time alerts."
"The Large File Send feature comes in handy when you have to send fairly large attachments."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"Our customers sometimes have problems receiving mail."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Technical support has been slower than it was in the past, likely due to the pandemic."
"The solution is expensive in comparison to similar solutions."
"The interface and the documentation could be improved. They can also include some more training resources and content like video. While setting things up, I had to search for the information quite a bit. It took me time to find the correct way to do something. The information is there, but it is sort of all over the place. They can create a better help knowledge base or help portal. It retains your email for 45 days. They can maybe increase this duration."
"The price of the solution is expensive. It can improve by reducing the price."
"The interface isn't the best. How everything works on the back end is confusing."
IceWarp is ranked 6th in Email Applications with 15 reviews while Mimecast Mailbox Continuity is ranked 4th in Email Archiving with 6 reviews. IceWarp is rated 8.6, while Mimecast Mailbox Continuity is rated 8.0. The top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". On the other hand, the top reviewer of Mimecast Mailbox Continuity writes "Provides peace of mind and expands well but needs a better interface". IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and KerioConnect, whereas Mimecast Mailbox Continuity is most compared with Barracuda Message Archiver.
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