We performed a comparison between Citrix Endpoint Management and IceWarp based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, VMware, ManageEngine and others in UEM (Unified Endpoint Management)."Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"It is very easy to use. It has a very easy interface."
"It provides control over all mobile devices that are being connected to the corporate network."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"As the solution is a software as a service, the scalability is unlimited."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"We have seen improvements in compliance management on the devices."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"The product is capable of acting in many different ways to help secure architecture."
"The MAM applications of the product are great."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"It has great communication capabilities for team chatting and web conferences."
"The groupware module is the most valuable feature."
"The solution has a very good log-in to the UI when compared to other solutions."
"IceWarp has multiple applications that are easy to use for many people."
"It's scalable and stable."
"An effective, functional, very good tool for controlling resources."
"The solution's voice services work well for our company."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"No option to do end-to-en macOS management. Slow implementation of policies."
"The UI also needs improvements because it is complex for end-users. We have had feedback from a few users in our organization who found the UI is not feasible for tracking and analyzing all the processes and monitoring all the devices."
"Intune should be much more granular in terms of supporting more Android cellular devices."
"The product needs to upgrade itself when the server is overloaded."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"The add-ons must be integrated into the solution."
"The security features should be improved."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"The tool’s battery usage was high."
"Requires integrating with ABM before enabling some of the features."
"Support for inventory management of Apple devices should be added."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"Our customers sometimes have problems receiving mail."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
Citrix Endpoint Management is ranked 7th in UEM (Unified Endpoint Management) with 10 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Citrix Endpoint Management is rated 8.2, while IceWarp is rated 8.6. The top reviewer of Citrix Endpoint Management writes "Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Citrix Endpoint Management is most compared with VMware Workspace ONE, MOBI, ManageEngine Endpoint Central, Cisco Meraki Systems Manager (MDM+EMM) and CyberArk Identity, whereas IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and KerioConnect.
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