We performed a comparison between Citrix Endpoint Management and IceWarp based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, VMware, ManageEngine and others in UEM (Unified Endpoint Management)."The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"In terms of technical support, you will get an immediate response."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"I like that we can implement conditional access."
"Intune's most valuable features are the device, compliance, and configuration policies."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"Technical support, in general, has been quite helpful."
"The MAM applications of the product are great."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"The product is capable of acting in many different ways to help secure architecture."
"We have seen improvements in compliance management on the devices."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"The solution's voice services work well for our company."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"IceWarp has multiple applications that are easy to use for many people."
"It has great communication capabilities for team chatting and web conferences."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The groupware module is the most valuable feature."
"The solution has a very good log-in to the UI when compared to other solutions."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"There is no catalog for mobile access management (MAM) security."
"Data leak prevention can be integrated into it. Currently, it does not have data leak prevention."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"In an upcoming release, I would like to see some kind of analytics report."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"The reporting and cost have room for improvement."
"The tool’s battery usage was high."
"Support for inventory management of Apple devices should be added."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"Requires integrating with ABM before enabling some of the features."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Our customers sometimes have problems receiving mail."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
Citrix Endpoint Management is ranked 7th in UEM (Unified Endpoint Management) with 10 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Citrix Endpoint Management is rated 8.2, while IceWarp is rated 8.6. The top reviewer of Citrix Endpoint Management writes "Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Citrix Endpoint Management is most compared with VMware Workspace ONE, MOBI, ManageEngine Endpoint Central, Cisco Meraki Systems Manager (MDM+EMM) and CyberArk Identity, whereas IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and KerioConnect.
We monitor all UEM (Unified Endpoint Management) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
