We performed a comparison between ForgeRock and Oracle Identity Governance based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"I appreciate all the support we receive from Omada."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"The most valuable features of ForgeRock are social login and data protection."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"Easy to customize and adaptable to any environment."
"Easy to navigate, handle and manage the applications."
"The most valuable feature is the flexible automation functionality which has optimized our user access privilege management. This has allowed us to create and delete user accounts more accurately and efficiently. This feature has enabled us to save time and resources needed to perform mundane manual tasks."
"Oracle Identity manager is the best tool in the market for access managers."
"Role-based access control (RBAC) has been crucial for role-based management in my current company. Granular access restrictions based on role-based policies were beneficial."
"Password management is a valuable feature."
"The most valuable feature is the set of out-of-the-box connectors."
"This solution has improved the organization in several ways, including saving many help-desk password-reset calls, IT staff productivity, and quicker user on-boarding."
"Good features are the RBAC and UI customization."
"What I like most about Oracle Identity Governance is that it is a very flexible tool. It allows you to do any customization on Java as it is built on Java and you can write any customization code using Java. I also like that Oracle Identity Governance is pretty much stable. In my company, there are a lot of users, so my company prefers this solution."
"Functionality and usability could be improved."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"If I had to name one thing, it would be the user interface (UI)."
"The security permission inside Omada needs improvement. It's tricky to set up."
"The Omada support response time has room for improvement."
"The reporting on the warehouse data and the import process both have room for improvement."
"The web GUI can be improved."
"There's a challenge with handling large amounts of data in this system."
"The solution's deployment should be made easier."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"The solution's documentation is not very good, and they do not give more details."
"We would like this solution to be developed for use with mobile applications."
"Oracle Identity Governance can capture a lot of loads, it's stable. However, we once had a problem two years ago, but it is now resolved. There are some issues still present, but they're operational. They don't impact the customers. There are some improvements that can be done."
"Identity Governance is a difficult tool to work with. You have to input many models to understand what is happening with the logins. The user interface is not so good. And a lot of the features we use aren't available out of the box."
"Simplify & add more functionality to Identity Cloud Service (IDCS)."
"OIA needs to improve its governance features."
"The user-friendliness of Oracle Identity Governance can be improved compared to other products."
"Our issues with the solution have to do with the integration with different applications. It's not easy to connect ICAO to this kind of product. It would be better to work on the extensions of the adapters for this kind of identity management solution in order to not put in the code in the product."
"An area for improvement in Oracle Identity Governance is that it isn't refreshed or updated as much. The only area that changed on it in the last five years was the GUI. The solution still has the same installation, troubleshooting, and configuration. Oracle Identity Governance is still very complicated when compared to other solutions. It seems that Oracle doesn't focus too much on Oracle Identity Governance in terms of making some improvements to it."
"It responds fast but because of the bugs we have already had some major incidents and complete unavailability."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while Oracle Identity Governance is ranked 10th in Identity Management (IM) with 66 reviews. ForgeRock is rated 8.0, while Oracle Identity Governance is rated 7.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Oracle Identity Governance writes "A scalable solution designed to meet the requirements of medium and large-sized companies". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Oracle Identity Governance is most compared with SailPoint IdentityIQ, One Identity Manager, CyberArk Privileged Access Manager, Saviynt and Systancia Identity. See our ForgeRock vs. Oracle Identity Governance report.
See our list of best Identity Management (IM) vendors.
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