We performed a comparison between ForgeRock and Oracle Identity Governance based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"User-friendly solution."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"Easy to navigate, handle and manage the applications."
"The most valuable features of ForgeRock are social login and data protection."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"The product is easy to set up."
"We create and define the permissions and configurations for the users."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"The support is good and prompt."
"Oracle Identity manager is the best tool in the market for access managers."
"Password management is a valuable feature."
"It's a stable and scalable solution."
"The most valuable features in Oracle Identity Governance are identity and access management."
"The support service of Oracle is good. We use it a lot and their response is quick."
"The most important feature is the connectors. Without the connectors, it can do nothing."
"It helps provision the required accesses through policies, approvals, and whatever would be the business requirement."
"Identifying connector framework for unifying provisioning capabilities from OIM."
"The user interface should have a more flexible design, where you can change it to your requirement."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"The reporting and importing have room for improvement."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"We would like this solution to be developed for use with mobile applications."
"The solution could improve by adding more advertising and marketing."
"One of the areas that need some improvement with Oracle specifically is the ease of implementation."
"t is too complex, has too many bugs, and is an immature product, even the best case, beta version."
"I have yet to see its full functionality exercised in my organization."
"Oracle Identity Governance, particularly version 12c, can handle multiple scenarios, but for a regular user, I found the use cases not that extensive, so this is an area for improvement. The implementation process for Oracle Identity Governance is also a bit more complex than how you implement competitor products, and this is another area for improvement in the solution. Technical support for Oracle Identity Governance also needs some improvement. Another area for improvement in Oracle Identity Governance is its documentation. Currently, it's lacking when compared to SailPoint. What I'd like to see in the next release of Oracle Identity Governance is a bit more scope for AI-based Identity governance. If the solution has built-in intelligence, that will give it more leverage. Another feature I'd like to see in Oracle Identity Governance in the future is the option for managers to provide access to others via mobile devices or phones."
"The solution should be easy to implement with components combined in one file and built-in features to integrate target applications without having to install additional connectors."
"It responds fast but because of the bugs we have already had some major incidents and complete unavailability."
"I would like to see automation in the solution. We need also integration with the Identity Manager. The solution needs to improve in the application integrations part. It also needs to focus on application deployment as well."
"They need to improve their backup strategy."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while Oracle Identity Governance is ranked 10th in Identity Management (IM) with 66 reviews. ForgeRock is rated 8.0, while Oracle Identity Governance is rated 7.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Oracle Identity Governance writes "A scalable solution designed to meet the requirements of medium and large-sized companies". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Oracle Identity Governance is most compared with SailPoint IdentityIQ, One Identity Manager, CyberArk Privileged Access Manager, Saviynt and BeyondTrust Endpoint Privilege Management. See our ForgeRock vs. Oracle Identity Governance report.
See our list of best Identity Management (IM) vendors.
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