We performed a comparison between ForgeRock and Oracle Identity Governance based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"User-friendly solution."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"The support is good and prompt."
"I like the intelligent authentication feature."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"The support service of Oracle is good. We use it a lot and their response is quick."
"The most valuable feature of Oracle Identity Governance is user lifecycle management. Certification is also a valuable feature of the solution. Oracle Identity Governance allows you to assign who has access to what, which is its basic feature."
"The most valuable feature is the flexible automation functionality which has optimized our user access privilege management. This has allowed us to create and delete user accounts more accurately and efficiently. This feature has enabled us to save time and resources needed to perform mundane manual tasks."
"Good features are the RBAC and UI customization."
"What I like most about Oracle Identity Governance is that it is a very flexible tool. It allows you to do any customization on Java as it is built on Java and you can write any customization code using Java. I also like that Oracle Identity Governance is pretty much stable. In my company, there are a lot of users, so my company prefers this solution."
"It helps provision the required accesses through policies, approvals, and whatever would be the business requirement."
"The most important feature is the connectors. Without the connectors, it can do nothing."
"The most valuable feature is the set of out-of-the-box connectors."
"Functionality and usability could be improved."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"The solution should be easy to implement with components combined in one file and built-in features to integrate target applications without having to install additional connectors."
"Identity Governance is a difficult tool to work with. You have to input many models to understand what is happening with the logins. The user interface is not so good. And a lot of the features we use aren't available out of the box."
"Oracle Identity Governance, particularly version 12c, can handle multiple scenarios, but for a regular user, I found the use cases not that extensive, so this is an area for improvement. The implementation process for Oracle Identity Governance is also a bit more complex than how you implement competitor products, and this is another area for improvement in the solution. Technical support for Oracle Identity Governance also needs some improvement. Another area for improvement in Oracle Identity Governance is its documentation. Currently, it's lacking when compared to SailPoint. What I'd like to see in the next release of Oracle Identity Governance is a bit more scope for AI-based Identity governance. If the solution has built-in intelligence, that will give it more leverage. Another feature I'd like to see in Oracle Identity Governance in the future is the option for managers to provide access to others via mobile devices or phones."
"The user interface experience needs to be improved."
"Automation of validation exercises performed by humans over Recon Exceptions generated as a result of an access synchronization event over a user's need for access or not."
"The platform could be enhanced with additional features."
"The user-friendliness of Oracle Identity Governance can be improved compared to other products."
"I would like to see more segregation managed through Oracle Identity Manager."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while Oracle Identity Governance is ranked 10th in Identity Management (IM) with 66 reviews. ForgeRock is rated 8.0, while Oracle Identity Governance is rated 7.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Oracle Identity Governance writes "A scalable solution designed to meet the requirements of medium and large-sized companies". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Oracle Identity Governance is most compared with SailPoint IdentityIQ, One Identity Manager, CyberArk Privileged Access Manager, Saviynt and BeyondTrust Endpoint Privilege Management. See our ForgeRock vs. Oracle Identity Governance report.
See our list of best Identity Management (IM) vendors.
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