We performed a comparison between Oracle Identity Governance and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"User-friendly solution."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"The administrative features and SoD are valuable."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"Role-based access control (RBAC) has been crucial for role-based management in my current company. Granular access restrictions based on role-based policies were beneficial."
"Password management is a valuable feature."
"The support service of Oracle is good. We use it a lot and their response is quick."
"Understanding what a customer is using, what they are looking for, and allowing permissions is a challenge. We use the information we get in order to understand the behavior of the customer beyond the security and to understand what they have been doing in the last month. It's a nice way to understand what is attracting the customer and what they are clicking. That could be implemented by using this kind of application."
"I am able to request any access rights I need."
"OIM in my organization has improved its use and dependability, allowing us to pass audit each time."
"Oracle Identity manager is the best tool in the market for access managers."
"Its most valuable feature is its scalability."
"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."
"Connector Xpress and Policy Xpress and the new interface."
"It has improved our user management. It is definitely streamlined."
"Streamlines user access, consolidates applications."
"The scalability potential is there if a company needs to expand."
"It is easy to use, and does not requires an extensive programming or development background."
"The solution is easy to scale."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"There's a challenge with handling large amounts of data in this system."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"If I had to name one thing, it would be the user interface (UI)."
"Omada's reporting functionality is limited and could benefit from greater customization."
"Automation of validation exercises performed by humans over Recon Exceptions generated as a result of an access synchronization event over a user's need for access or not."
"It responds fast but because of the bugs we have already had some major incidents and complete unavailability."
"Our issues with the solution have to do with the integration with different applications. It's not easy to connect ICAO to this kind of product. It would be better to work on the extensions of the adapters for this kind of identity management solution in order to not put in the code in the product."
"The user-friendliness of Oracle Identity Governance can be improved compared to other products."
"The solution should be easy to implement with components combined in one file and built-in features to integrate target applications without having to install additional connectors."
"Pricing for Oracle Identity Governance could be improved. The setup process for the tool could also be faster."
"It would be great if the Oracle Fusion Middleware team worked on making it compatible with other application servers, as it exists in OIM9.x."
"Identity Governance is a difficult tool to work with. You have to input many models to understand what is happening with the logins. The user interface is not so good. And a lot of the features we use aren't available out of the box."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"The reporting functions."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"The support from Symantec Identity Governance and Administration could improve."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."
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Oracle Identity Governance is ranked 4th in User Provisioning Software with 66 reviews while Symantec Identity Governance and Administration is ranked 9th in User Provisioning Software with 65 reviews. Oracle Identity Governance is rated 7.4, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of Oracle Identity Governance writes "A scalable solution designed to meet the requirements of medium and large-sized companies". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". Oracle Identity Governance is most compared with SailPoint IdentityIQ, One Identity Manager, CyberArk Privileged Access Manager, Saviynt and NetIQ Identity Manager, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager and SAP Identity Management. See our Oracle Identity Governance vs. Symantec Identity Governance and Administration report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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