We performed a comparison between IBM Tivoli Access Manager [EOL] and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software."The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"The administrative features and SoD are valuable."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"I appreciate all the support we receive from Omada."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"The integration effort with the end application is quite straightforward and easy."
"SAML 2.0."
"OAuth 2 is now the de facto standard for API protection and scoped authorized delegation. IBM TAM now supports OAuth 2 and can act as fully compliant OAuth 2 authorization server."
"The Verify feature: A push method which customers are going for."
"Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites."
"Using the implementation guide, I was able to implement the solution with ease."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"It is easy to use, and does not requires an extensive programming or development background."
"Automated provisioning removes manual labor and manual provisioning."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"The product is relatively easier to use than other identity management products."
"Connector Xpress and Policy Xpress and the new interface."
"Streamlines user access, consolidates applications."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"They need to improve the cost for small companies."
"The reporting and importing have room for improvement."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"I would like to search on date fields, which is not possible now."
"Multi-factor authentication with social integration needs to improve."
"Looking at their roadmap, they have a broad grasp of the security features which the industry needs."
"The profiling element is incredibly robust, but also equally as complex, it requires an off-site course to be able to understand the context or the plethora of options available."
"An Amazon Machine Image (AMI) for the newer appliance versions for hosting the virtual appliances on AWS will help."
"The self-service portal needs improvement."
"The product's technical support could be better."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"The reporting functions."
"In the next release, there should be provisioning of your certifications."
"I find the API boring. I also faced issues while integrating with CA SSO."
"Provisioning has a dependency on Windows."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
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Earn 20 points
IBM Tivoli Access Manager [EOL] doesn't meet the minimum requirements to be ranked in User Provisioning Software while Symantec Identity Governance and Administration is ranked 9th in User Provisioning Software with 65 reviews. IBM Tivoli Access Manager [EOL] is rated 8.0, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of IBM Tivoli Access Manager [EOL] writes "Reverse proxy means applications need only minimal changes to support SSO with ISAM". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". IBM Tivoli Access Manager [EOL] is most compared with , whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management.
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