IBM Tivoli Access Manager [EOL] vs Symantec Identity Governance and Administration comparison

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Executive Summary

We performed a comparison between IBM Tivoli Access Manager [EOL] and Symantec Identity Governance and Administration based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities.""The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us.""The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements.""The most valuable aspects of Omada Identity for me are the automation capabilities.""The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs.""Omada offers a technical solution that addresses both our needs.""The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors.""User-friendly solution."

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"SAML 2.0.""The integration effort with the end application is quite straightforward and easy.""Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites.""OAuth 2 is now the de facto standard for API protection and scoped authorized delegation. IBM TAM now supports OAuth 2 and can act as fully compliant OAuth 2 authorization server.""The Verify feature: A push method which customers are going for."

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"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything.""Automated provisioning removes manual labor and manual provisioning.""Governance.""Connector Xpress and Policy Xpress and the new interface.""When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities.""Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture).""It has good endpoint support and endpoint connectivity to different versioning endpoints.""Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."

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Cons
"They need to improve the cost for small companies.""There's a challenge with handling large amounts of data in this system.""Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work.""Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency.""I would like to search on date fields, which is not possible now.""Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot.""What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that.""We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."

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"The profiling element is incredibly robust, but also equally as complex, it requires an off-site course to be able to understand the context or the plethora of options available.""An Amazon Machine Image (AMI) for the newer appliance versions for hosting the virtual appliances on AWS will help.""Multi-factor authentication with social integration needs to improve.""The self-service portal needs improvement.""Looking at their roadmap, they have a broad grasp of the security features which the industry needs."

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"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product.""Identity Manager has a lack of entitlement support, unlike other products that I have worked with.""There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration.""A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it.""The product's technical support could be better.""Symantec is only on-premises, not on the cloud.""The support from Symantec Identity Governance and Administration could improve.""The reporting functions."

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Pricing and Cost Advice
  • "The pricing is too high for SMBs."
  • "Omada continues to be very competitive on pricing, especially on the Omada cloud product."
  • "The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
  • "It is licensed per managed user per year."
  • "There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
  • "It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
  • "From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
  • "My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
  • More Omada Identity Pricing and Cost Advice →

  • "The IBM prices are, as ever, extortionate, even with a business partnership, and high levels of discounts."
  • More IBM Tivoli Access Manager [EOL] Pricing and Cost Advice →

  • "Compared to other options, CA products are not that expensive."
  • "The price is based on the number of users."
  • "Pricing and licensing models are adequate and reasonable."
  • "The connector is free, and bundled with the product."
  • "I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
  • "The product has a good price in competition with another product with the same solution."
  • "Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
  • "The price is flexible for our existing customers."
  • More Symantec Identity Governance and Administration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to… more »
    Top Answer:My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware… more »
    Top Answer:There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a… more »
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    Top Answer:The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
    Top Answer:The product works slowly while accessing cloud-native solutions. They should work on their ability to integrate with… more »
    Comparisons
    Also Known As
    Omada Identity Suite, Omada Identity Cloud
    Tivoli Access Manager, IBM Security Access Manager
    CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
    Learn More
    Omada
    Video Not Available
    Overview

    Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.

    IBM Tivoli Access Manager is a robust and secure centralized policy management solution for e-business and distributed applications. IBM Tivoli Access Manager WebSEAL is a high performance, multi-threaded Web server that applies fine-grained security policy to the Tivoli Access Manager protected Web object space. WebSEAL can provide single sign-on solutions and incorporate back-end Web application server resources into its security policy.

    The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.

    While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.

    Sample Customers
    Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
    Essex Technology Group Inc.
    Acciona, Core Blox, DBS
    Top Industries
    REVIEWERS
    Government16%
    Retailer14%
    Financial Services Firm11%
    Computer Software Company11%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company13%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Financial Services Firm25%
    Insurance Company25%
    Government25%
    Energy/Utilities Company13%
    REVIEWERS
    Financial Services Firm30%
    Healthcare Company18%
    Insurance Company8%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Financial Services Firm14%
    Government10%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business15%
    Midsize Enterprise7%
    Large Enterprise78%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    REVIEWERS
    Small Business31%
    Midsize Enterprise7%
    Large Enterprise62%
    REVIEWERS
    Small Business29%
    Midsize Enterprise12%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise8%
    Large Enterprise73%
    Buyer's Guide
    User Provisioning Software
    April 2024
    Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software. Updated: April 2024.
    767,847 professionals have used our research since 2012.

    IBM Tivoli Access Manager [EOL] doesn't meet the minimum requirements to be ranked in User Provisioning Software while Symantec Identity Governance and Administration is ranked 9th in User Provisioning Software with 65 reviews. IBM Tivoli Access Manager [EOL] is rated 8.0, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of IBM Tivoli Access Manager [EOL] writes "Reverse proxy means applications need only minimal changes to support SSO with ISAM". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". IBM Tivoli Access Manager [EOL] is most compared with , whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management.

    See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.

    We monitor all User Provisioning Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.