We performed a comparison between INETCO Insight and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Splunk, New Relic, Devo and others in IT Operations Analytics."This can help customers who already have a lot of monitoring providers consolidate what they have."
"It provides real-time information alerts."
"We can have a real-time detection for the root cause of problems, minimizing time to resolution."
"The versatility of the solution is its most valuable feature."
"You don't have to go through a list of 500 servers."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"They have baseline level alerting."
"New features are added often."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The simplicity of the dashboard is very good."
"It would help to have historical information."
"The solution should include more detailed reports for SQL database requests."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"The connectivity between legacy and newer cloud applications is not great."
"The solution is quite expensive."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"There were some settings we had issues with."
Earn 20 points
INETCO Insight is ranked 21st in IT Operations Analytics while New Relic is ranked 2nd in IT Operations Analytics with 151 reviews. INETCO Insight is rated 9.0, while New Relic is rated 8.6. The top reviewer of INETCO Insight writes "Provides real-time detection for the root cause of problems, minimizing time to resolution". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". INETCO Insight is most compared with Dynatrace, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
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