We performed a comparison between INETCO Insight and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Splunk, New Relic, Devo and others in IT Operations Analytics."This can help customers who already have a lot of monitoring providers consolidate what they have."
"We can have a real-time detection for the root cause of problems, minimizing time to resolution."
"It provides real-time information alerts."
"The VPN is one of the solution's most valuable features for us."
"It has given us better insight into the performance of the system."
"The solution is quite stable."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"New Relic has helped us in terms of the optimizing our print and loading times."
"The solution is scalable, and it is easy because all the documentation is available."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The solution offers good documentation."
"It would help to have historical information."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The solution needs to have staging."
"We have had issues with our agents going offline."
"The solution should include more detailed reports for SQL database requests."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"It would help customers if there were an on-premises version available."
Earn 20 points
INETCO Insight is ranked 21st in IT Operations Analytics while New Relic is ranked 2nd in IT Operations Analytics with 151 reviews. INETCO Insight is rated 9.0, while New Relic is rated 8.6. The top reviewer of INETCO Insight writes "Provides real-time detection for the root cause of problems, minimizing time to resolution". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". INETCO Insight is most compared with Dynatrace, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
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We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.