We performed a comparison between INETCO Insight and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Splunk, New Relic, Devo and others in IT Operations Analytics."We can have a real-time detection for the root cause of problems, minimizing time to resolution."
"This can help customers who already have a lot of monitoring providers consolidate what they have."
"It provides real-time information alerts."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"The integration and configuration of New Relic is straightforward and easy."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"The solution is scalable, and it is easy because all the documentation is available."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"It has helped us maintain a much higher uptime than we had previously."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"It would help to have historical information."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"I haven't come across any features that are lacking."
"The solution is quite expensive."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"The deployment process could be improved."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
Earn 20 points
INETCO Insight is ranked 21st in IT Operations Analytics while New Relic is ranked 2nd in IT Operations Analytics with 151 reviews. INETCO Insight is rated 9.0, while New Relic is rated 8.6. The top reviewer of INETCO Insight writes "Provides real-time detection for the root cause of problems, minimizing time to resolution". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". INETCO Insight is most compared with Dynatrace, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
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We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
