We performed a comparison between Avada Software Infrared360 and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"Monitoring that ties into our incident management system"
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"It has role-based access to queues, giving us more insights into problems."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it."
"The product has helped our organization with in-depth monitoring."
"The most valuable feature of SCOM is real-time alerts."
"Being able to make and customize management packs and send out notifications is very valuable."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"It can send messages to our ticketing system."
"We are able to do problem determination on runaway processes."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"All of the areas of reporting are very bad and need to be improved."
"It'll help if they can provide real-time or closer to real-time monitoring."
"The solution’s initial setup is difficult."
"Of course, price is always an issue with Microsoft and could be improved."
"The GI is difficult to work with and the reporting servers are also difficult."
"It could use some system enhancements, such as better dashboards."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
Earn 20 points
Avada Software Infrared360 is ranked 68th in Application Performance Monitoring (APM) and Observability while SCOM is ranked 3rd in Event Monitoring with 77 reviews. Avada Software Infrared360 is rated 8.8, while SCOM is rated 7.8. The top reviewer of Avada Software Infrared360 writes "An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams. ". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". Avada Software Infrared360 is most compared with IBM MQ and Dynatrace, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, AppDynamics and Nagios XI.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.