We performed a comparison between Avada Software Infrared360 and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Monitoring that ties into our incident management system"
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It has role-based access to queues, giving us more insights into problems."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"The solution primarily drives system information, and I believe it works fine."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"It can send messages to our ticketing system."
"It takes a lot of the headache out of managing your data centers and software in other places."
"We are able to do problem determination on runaway processes."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The GI is difficult to work with and the reporting servers are also difficult."
"It would be a much better product if Microsoft provided management packs with the product."
"I would like to see them improve their network monitoring."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"Of course, price is always an issue with Microsoft and could be improved."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
Earn 20 points
Avada Software Infrared360 is ranked 65th in Application Performance Monitoring (APM) and Observability while SCOM is ranked 3rd in Event Monitoring with 13 reviews. Avada Software Infrared360 is rated 8.8, while SCOM is rated 7.8. On the other hand, the top reviewer of SCOM writes "We can monitor all the VMs in our environment and access full insight reports for all the VMs, but the solution is not stable". Avada Software Infrared360 is most compared with IBM MQ and Dynatrace, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, ManageEngine OpManager and Nagios XI.
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