We performed a comparison between Avada Software Infrared360 and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."We have easily created use case testing harnesses for specific flows that incorporate various message types."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It has role-based access to queues, giving us more insights into problems."
"Monitoring that ties into our incident management system"
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"I like the historical reporting of observer metrics."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"We are able to do problem determination on runaway processes."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"Of course, price is always an issue with Microsoft and could be improved."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"The solution can be improved by expanding to cloud usage."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"It'll help if they can provide real-time or closer to real-time monitoring."
Earn 20 points
Avada Software Infrared360 is ranked 65th in Application Performance Monitoring (APM) and Observability while SCOM is ranked 3rd in Event Monitoring with 13 reviews. Avada Software Infrared360 is rated 8.8, while SCOM is rated 7.8. On the other hand, the top reviewer of SCOM writes "We can monitor all the VMs in our environment and access full insight reports for all the VMs, but the solution is not stable". Avada Software Infrared360 is most compared with IBM MQ and Dynatrace, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, ManageEngine OpManager and Nagios XI.
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