We performed a comparison between Cisco Secure Email and Forcepoint Secure Web Gateway based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The email protection is excellent, especially in terms of anti-phishing policies."
"The technical support is good and quick to resolve issues."
"The product is not resource-intensive."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number..."
"The tech engineers are very knowledgeable."
"The most significant enhancement we've gained is in terms of security through the upgrade we received."
"The product blocks spam emails."
"The user interface was quite friendly, it was quite easy to use, unlike some other Cisco products. Anybody could use it. You don't have to be familiar with IT to be able to handle navigating it."
"The solution works well."
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage."
"The antiviral sandboxing."
"Ease of updating the latest hotfixes and patches on the appliance."
"In terms of performance, Forcepoint stands out because it is more scalable than any other solution. It can extend to different types of boxes and integrate well with other platforms and vendors. And it doesn't need to have the same kind of box or throughput to have high availability."
"Forcepoint Secure Web Gateway does most of its job well, but I especially like its data security feature."
"It allowed our company to not worry about the security of a page, but talk more about the content and the productivity of specific types of web categories."
"The spam filter is very effective."
"Provides good visibility and good filtering features."
"Ability to send decrypted traffic to other security solutions for inspection."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"There is room for improvement in terms of reporting."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"The GUI is sometimes slow to fetch the device report and could be improved."
"The phishing and spam filters could use some improvement."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The initial setup was complex because I have two sites with physical clusters."
"There could be additional DLP functionality for it."
"The tool's pricing can be improved."
"The user interface is a bit complex."
"Many smaller businesses opt for more cost-effective solutions, such as Gmail or Hotmail accounts, instead of investing in Cisco Secure Email, given its higher cost."
"The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working."
"We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems."
"The hardware is not up to the mark. Two to three times a year we have complete downtime."
"I am looking forward to the full integration of the endpoints that they offer for web security and DLP."
"It's the support that's the problem because that's a different question from the product itself — it's the Achilles heel."
"The technical support team's response time could be improved."
"The reporting must be improved."
"It takes 20 to 30 minutes for policy replication."
"The availability of clusters is limited, and the product is very unstable. The development team is slow as well."
"Overall the software is occupying too much memory space. If they could remedy that, it would be a better experience, because today Windows is occupying too much memory space as well (in terms of the RAM), and this software has also started occupying all the memory. Due to this, I have less space for my other office products and data. I can't, for example, operate a huge Excel sheet or other datasets."
"The product needs to have more mobility."
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Cisco Secure Email is ranked 2nd in Email Security with 26 reviews while Forcepoint Secure Web Gateway is ranked 6th in Secure Web Gateways (SWG) with 17 reviews. Cisco Secure Email is rated 8.6, while Forcepoint Secure Web Gateway is rated 7.8. The top reviewer of Cisco Secure Email writes "The amount of traffic that it stops is massive". On the other hand, the top reviewer of Forcepoint Secure Web Gateway writes "Reasonably priced, easy to set up, and offers near real-time reporting capabilities". Cisco Secure Email is most compared with Microsoft Exchange Online Protection (EOP), Trellix Collaboration Security, Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy and Fortinet FortiGate SWG.
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