We performed a comparison between Cisco Secure Email and Forcepoint Secure Web Gateway based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Does a thorough job of examining email and URLs for malicious content."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The good part is that you don't have to configure it, which is very convenient."
"The initial setup was easy."
"The solution works well."
"The most valuable feature is the different content filters we are using, such as DKIM."
"At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage."
"Cisco Secure Email's most valuable is email certification."
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."
"The strong point of the solution is that we hardly get any spam emails because of Cisco Secure Email."
"It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure."
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"The antiviral sandboxing."
"The most valuable feature is the ability to allow or block sites by category."
"Most valuable features are content filtering and monitoring."
"I have found the simplicity of the solution valuable. The dashboard and reports are good as well."
"The critical role is web URL filtering."
"It’s pretty stable after you get up and running."
"The feature that I find to be most valuable is the flexibility of the single endpoint."
"The initial setup is easy. It's not difficult."
"The UI needs to be more user-friendly."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Microsoft Defender for Office 365 should be more proactive."
"We need a separate license and we don't know how to get the license that is required."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"The product must provide better malware detection."
"The company should focus on adding threats that the solution is currently unable to detect."
"Cisco Secure Email can be improved from the administrator's point of view. Usually, you have to work with different areas, and they can try to make it easy for the administrator to use different functions."
"I would like to see sandboxing for email, where suspicious emails received by the system are analyzed through online services."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"The tool's pricing can be improved."
"We cannot manage multiple devices from a single UI."
"Licensing is quite complicated for a number of customers, including ourselves."
"We have a lot of false positives, which is one area that can be improved."
"It has a problem with tablets and the iPhone. It's not filtering on these platforms. It filters on Windows but not iOS or Android."
"In the on-premises version, I don't like the deployment and structuring of the device."
"We are using a V10000 G3 appliance. It is just a proxy. It is just HTTP, FTP, and HTTPS. Now, as our website has developed and we are using rich time-connectivity protocols, the proxy doesn't have the ability to work with these protocols. It would be nice if the UDP feature was there for it to filter UDP traffic. It needs firewall capabilities for UDP filtering. Its upgrades can be quite complex, and they don't always go as per the plan. Its reporting could be a bit more granular."
"The documentation is almost too much, it could be laid out in an easier to understand."
"What's missing in Forcepoint Secure Web Gateway is a specific level of micro-control on protocols or devices, for example, where you can control a particular user or user device."
"Security of browsing."
"The product needs to have more mobility."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Forcepoint Secure Web Gateway Pricing and Cost Advice →
Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Forcepoint Secure Web Gateway is ranked 6th in Secure Web Gateways (SWG) with 47 reviews. Cisco Secure Email is rated 8.4, while Forcepoint Secure Web Gateway is rated 7.8. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". Cisco Secure Email is most compared with Microsoft Exchange Online Protection (EOP), Trellix Collaboration Security, Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy and Fortinet FortiProxy.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.