We performed a comparison between Cisco Secure Email and Forcepoint Secure Web Gateway based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Defender helps us prioritize threats across our organization."
"Since we have started using the solution, there have been fewer compromises."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"I can customize the configuration and policies."
"Because we scan products, and there is a lot of critical data, security is very important in these cases."
"It has the IMS engine, Intelligent Multi-Scan engine, and it does a good job, right out-of-the-box, of blocking the vast majority of things that should be blocked."
"There were detailed logs available. That was a seriously good feature... It turns out these were actually spoof emails that came into our environment. I got to know about them from the log system."
"It blocks bulk marketing messages, graymail, spam, and provides advanced malware protection."
"The product blocks spam emails."
"This solution provides some benefits, like comfortable access to TAC support. You get prompt support when working directly with Cisco."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"The GUI is quite nice."
"The most valuable feature is the ability to allow or block sites by category."
"The feature that I find to be most valuable is the flexibility of the single endpoint."
"Email Sandbox, DLP and Proxy."
"Transparent Mode: Since we have multiple sites and roaming users, it has helped us in deploying the proxy to users without having to push any configurations to end users."
"Reporting and automatic updates of website categorization."
"I have found the simplicity of the solution valuable. The dashboard and reports are good as well."
"It's stable and reliable."
"The phishing and spam filters could use some improvement."
"The pre-sales cost calculations could be more transparent."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"The company should focus on adding threats that the solution is currently unable to detect."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"I'd like some additional features any product can give me to protect our environment in a better way."
"There is room for improvement in terms of reporting."
"We need a separate license and we don't know how to get the license that is required."
"The scalability must be improved."
"The reporting functionality needs to be improved."
"We didn't get any malware, but a few phishing emails, maybe one or two, slipped in."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"We cannot manage multiple devices from a single UI."
"Better dashboards and more interactive overviews would be nice, but the current functionality is sufficient."
"Cisco Email Secure's pricing needs to be less. We have vendors who provide cheaper solutions with the same features."
"The pricing needs to be reconsidered or enhanced."
"The firewall doesn't have any features because some customers are requesting they will install the firewall without licensing. At this time we cannot go further without licensing. Licensing is a must with Forcepoint Web Security firewalls."
"I am looking forward to the full integration of the endpoints that they offer for web security and DLP."
"A room for improvement in Forcepoint Secure Web Gateway is the support it offers. It's very bad. What I'd like to see in the next release of the product is for it to be less complicated because at the moment Forcepoint Secure Web Gateway is more complicated than other products. Sometimes issues come up that you can't solve without the support team. For example, you should write the root password to fix the issue. In the next release of the product, it would be good if it had an easy-to-use interface. Troubleshooting issues in Forcepoint Secure Web Gateway should be less complicated as well."
"Managing the endpoint for both DLP and web security should be simplified."
"Overall the software is occupying too much memory space. If they could remedy that, it would be a better experience, because today Windows is occupying too much memory space as well (in terms of the RAM), and this software has also started occupying all the memory. Due to this, I have less space for my other office products and data. I can't, for example, operate a huge Excel sheet or other datasets."
"I would suggest focusing on improving the GUI's stability, especially when implementing new filters or patches."
"We have had latency issues."
"What's missing in Forcepoint Secure Web Gateway is a specific level of micro-control on protocols or devices, for example, where you can control a particular user or user device."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Forcepoint Secure Web Gateway is ranked 6th in Secure Web Gateways (SWG) with 47 reviews. Cisco Secure Email is rated 8.4, while Forcepoint Secure Web Gateway is rated 7.8. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy and Fortinet FortiProxy.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.