We performed a comparison between ITRS Geneos and TruView based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"Custom script toolkits"
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."
"The Wi-Fi side needs improvement."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"The main feature that needs work is the Dashboard designer."
"The ITA, the post-incident analytics, could be improved."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"It needs to be easier to configure, especially with the JMX plugins."
"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."
ITRS Geneos is ranked 16th in Network Monitoring Software with 57 reviews while TruView is ranked 54th in Network Monitoring Software with 16 reviews. ITRS Geneos is rated 8.2, while TruView is rated 9.6. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of TruView writes "We lacked visibility into network and app performance, so we chose Visual TruView to proactively manage our network". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog, whereas TruView is most compared with NETSCOUT nGeniusONE and Softinventive Lab Total Network Monitor.
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