We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The great advantage of this tool is real-time monitoring."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."
"Zabbix is a cost-effective solution. We're a small organization with a few dozen devices to monitor, and it was available for free. We can see what we need. We haven't done an in-depth analysis on it, but we're currently okay with the product."
"Zabbix is an excellent performance monitoring tool."
"We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix."
"Simple network monitoring that is easy to install and manage."
"The overall functionality of Zabbix is very good. The monitoring of bank applications that Zabbix provides is great. The information is displayed on a dashboard that is easily viewed."
"It provides high scalability, alerting, notification, templating, and end-to-end security."
"Zabbix can use old data to current data to set the threshold. We can use previous data to set the threshold."
"Zabbix is very easy to implement."
"The Wi-Fi side needs improvement."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
"Mobile phone integration is probably not as rich as it could be."
"They should open an SSH session from the web interface."
"I would like to see a more flexible mobile client, and better HA out of the box."
"I would like for this solution to be more cloud-friendly."
"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."
"It would be helpful if they translated the documentation to Cyrillic languages."
"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."
"Zabbix isn't a great tool for cloud-specific monitoring - its connection to public clouds needs to be improved. Other areas for improvement would be the lack of dashboards and integrations."
"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."
ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 98 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana and Prometheus, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ITRS Geneos vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Network Monitoring Software vendors.
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