We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"The clean and colorful UI and easy to use options like snooze and active times."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"Custom script toolkits"
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"The solution is stable."
"The most valuable features are the monitoring and the ease with which we can set it up at customer sites with our custom Zabbix proxy and tools."
"It meets my organizational needs. It's pretty easy to use."
"During my testing, the features that I like the most are that it can be integrated with my system, and it provides me with reports of all of my servers."
"Zabbix is a cost-effective solution. We're a small organization with a few dozen devices to monitor, and it was available for free. We can see what we need. We haven't done an in-depth analysis on it, but we're currently okay with the product."
"The pricing of the product is reasonable."
"The product is very stable."
"The solution is open-source, easy to manage, and user-friendly making it easy for anyone to use."
"The Wi-Fi side needs improvement."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"Mobile phone integration is probably not as rich as it could be."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"I would like better access to the data that is being collected."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI."
"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."
"I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana."
"There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution."
"Correlation of events would be a wonderful addition."
"The user interface could be a bit better. They could update it a bit."
"Documentation terminology could be improved."
"Zabbix technical support is sold separately."
ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 98 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana and Prometheus, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ITRS Geneos vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Network Monitoring Software vendors.
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