We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"I always appreciate Geneos's stability and ease of use."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"The initial setup, while not simple, is easier than other products."
"The basic setup is very easy."
"It meets my organizational needs. It's pretty easy to use."
"It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."
"The solution is open-source, easy to manage, and user-friendly making it easy for anyone to use."
"The most valuable feature is the support for monitoring Cisco switches."
"The most valuable feature is the monitoring of virtual machines."
"Simple network monitoring that is easy to install and manage."
"The Wi-Fi side needs improvement."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"I would like better access to the data that is being collected."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"Data visualization – real time and historical – is a weakness."
"Mobile phone integration is probably not as rich as it could be."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
"Implementing Zabbix is difficult. I've deployed many solutions over the years, and Zabbix is the hardest to implement. You have to do some development to get it to work with IBM, Micro Focus, or HP products."
"There are a lot of areas for improvement, specifically in the dashboards and reports functionalities."
"My company wanted to do an exercise command to access IT from Cameroon. They wanted to access an FSS to a second host with second equipment that was on another coast but it is not possible on Zabbix to do it. They want to directly access from the front-end of Zabbix to access a prompt in Zabbix to an access terminal. In the front-end, there is no way to do that. That would be an important improvement."
"There are not too much documentation or manuals. We found the tutorials very easy to understand but do not go deep enough in the use of Zabbix. We need more manuals, proper use, documentation, etc."
"When we have a problem, we have to do a lot of research to solve it."
"They should open an SSH session from the web interface."
"The dashboard and the graph section could be a little bit more professional."
ITRS Geneos is ranked 10th in Application Performance Monitoring (APM) and Observability with 56 reviews while Zabbix is ranked 9th in Application Performance Monitoring (APM) and Observability with 96 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana and Prometheus, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ITRS Geneos vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Network Monitoring Software vendors.
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