We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The clean and colorful UI and easy to use options like snooze and active times."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"I always appreciate Geneos's stability and ease of use."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The solution is quite mature and very stable."
"It has an intuitive UI with beautiful graphs and customizable maps."
"It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."
"The most valuable features are the monitoring and the ease with which we can set it up at customer sites with our custom Zabbix proxy and tools."
"Health and communication links availability."
"The most valuable features in Zabbix are those that help us overcome bottlenecks in CPU usage, as well as reduce memory delay. I know that we have only reached the tip of the iceberg of what Zabbix's features can do for us, and we have not used all of them yet."
"The most valuable feature is monitoring."
"The features I found most valuable are the user interface and a wide range of network devices that are easy to configure."
"The Wi-Fi side needs improvement."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"It needs to be easier to configure, especially with the JMX plugins."
"Mobile phone integration is probably not as rich as it could be."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"The main feature that needs work is the Dashboard designer."
"I would like to better be able to monitor Oracle processes."
"The performance reporting could be improved."
"As far as improvements, sometimes I get a bit frustrated when I move from a previous version to a new one because some configuration has changed—I need to investigate the documentation to deal with some configuration. But it doesn't take much time, so it's okay."
"They should open an SSH session from the web interface."
"The networking monitor is not too easy to work with."
"Zabbix is not easy to configure, and upgrading is also an issue."
"The solution needs to add features for finding loopholes or problems and their root causes."
"The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues."
ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 98 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana and Prometheus, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ITRS Geneos vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Network Monitoring Software vendors.
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