We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The great advantage of this tool is real-time monitoring."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"Custom script toolkits"
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"Tons of default modules which are available out of the box"
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"Dashboard and the customization of the items and triggers are the most valuable features."
"Zabbix has a roadmap and they are continuously and frequently adding new features."
"Zabbix is an excellent performance monitoring tool."
"The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white."
"There is less computing power needed for scaling."
"Setup was straightforward. Initial deployment took two or three months."
"The solution allows for good integration with other products."
"Zabbix is scalable."
"The Wi-Fi side needs improvement."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"The ITA, the post-incident analytics, could be improved."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"The documentation could be improved."
"I would like to see a more flexible mobile client, and better HA out of the box."
"The only improvement I would suggest, revolves around its AI and ML capabilities."
"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
"Zabbix is powerful, but it is difficult to understand initially. There are many things that can be improved, but we might not be using Zabbix to its fullest extent. The software has more features than we need."
"I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."
"Zabbix is not easy to configure, and upgrading is also an issue."
"When we have a problem, we have to do a lot of research to solve it."
ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 98 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana and Prometheus, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ITRS Geneos vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Network Monitoring Software vendors.
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