We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"I always appreciate Geneos's stability and ease of use."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"Zabbix helps to save time."
"The basic setup is very easy."
"Simple network monitoring that is easy to install and manage."
"The most valuable feature is the support for monitoring Cisco switches."
"The solution is stable."
"Setup was straightforward. Initial deployment took two or three months."
"The features I found most valuable are the user interface and a wide range of network devices that are easy to configure."
"The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."
"The Wi-Fi side needs improvement."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"Data visualization – real time and historical – is a weakness."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"It needs to be easier to configure, especially with the JMX plugins."
"The dashboard and the graph section could be a little bit more professional."
"When we have a problem, we have to do a lot of research to solve it."
"The solution needs to add features for finding loopholes or problems and their root causes."
"The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues."
"The reports are not great and should be improved."
"The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves."
"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."
"It could be more stable."
ITRS Geneos is ranked 10th in Application Performance Monitoring (APM) and Observability with 56 reviews while Zabbix is ranked 9th in Application Performance Monitoring (APM) and Observability with 96 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana and Prometheus, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ITRS Geneos vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Network Monitoring Software vendors.
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