We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The clean and colorful UI and easy to use options like snooze and active times."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"I always appreciate Geneos's stability and ease of use."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"The level of discovery-based configuration that lets us auto-configure the monitoring for various systems is a valuable feature."
"It can send messages to our ticketing system."
"We use Zabbix to monitor our organization's IT infrastructure and workstations. We don't use Microsoft Intune since it's expensive. The tool's real-time alerting system has proved crucial for us, particularly when a new device joins a network that is not one of our own devices. It notifies us about the presence of this new device, allowing us to investigate further. Additionally, it alerts us about disk usage, memory usage, and the software installed on the machine."
"Zabbix is an excellent performance monitoring tool."
"The integration with third-party tools and the alerts are most valuable."
"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."
"It's a flexible solution."
"The solution is quite mature and very stable."
"The Wi-Fi side needs improvement."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"The ITA, the post-incident analytics, could be improved."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"It needs to be easier to configure, especially with the JMX plugins."
"Data visualization – real time and historical – is a weakness."
"The reports are not great and should be improved."
"We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."
"I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."
"The solution needs to add features for finding loopholes or problems and their root causes."
"An area for improvement would be the ease of doing aggregation from the value or different devices."
"The integration of the product is not so easy, especially when it comes to the application database."
"When we have a problem, we have to do a lot of research to solve it."
"There is a bit of a learning curve during installation."
ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 98 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana and Prometheus, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ITRS Geneos vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Network Monitoring Software vendors.
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