We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"The clean and colorful UI and easy to use options like snooze and active times."
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"The integration with third-party tools and the alerts are most valuable."
"It not only provides the preconfigured item monitoring feature, but it is also easy to configure custom items."
"We are able to do problem determination on runaway processes."
"Zabbix is very easy to implement."
"Zabbix can use old data to current data to set the threshold. We can use previous data to set the threshold."
"Zabbix is good for discovery."
"There is a problems page that shows us every warning or problem that occurs on our VMs globally. The map screen is also really useful because this is something that was missing. I don't know every other tool in the market. So, I don't know if this is a good point of only Zabbix, or other tools are also doing it, but from my point of view, this is the most useful page that I use, along with the problems page that efficiently lists the problem, recovery time, ending hours, starting hours, and so on."
"I really enjoy network traffic triggers that allow us to check traffic threshold from ISP."
"The Wi-Fi side needs improvement."
"The main feature that needs work is the Dashboard designer."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"Data visualization – real time and historical – is a weakness."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"It needs to be easier to configure, especially with the JMX plugins."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"Zabbix isn't a great tool for cloud-specific monitoring - its connection to public clouds needs to be improved. Other areas for improvement would be the lack of dashboards and integrations."
"Zabbix does not draw automatic mapping of the network, this is something they should add in the future. There is a lot of effort that is involved in tailoring some of the settings which could be made easier."
"Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI."
"I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."
"For us, the initial setup was complex"
"The stability could be better."
"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."
ITRS Geneos is ranked 10th in Application Performance Monitoring (APM) and Observability with 56 reviews while Zabbix is ranked 9th in Application Performance Monitoring (APM) and Observability with 96 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana and Prometheus, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ITRS Geneos vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Network Monitoring Software vendors.
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