We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"Custom script toolkits"
"It can send messages to our ticketing system."
"Zabbix is good for discovery."
"The most valuable feature is network traffic monitoring."
"It meets my organizational needs. It's pretty easy to use."
"Zabbix helps to save time."
"The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."
"The integration with third-party tools and the alerts are most valuable."
"The pricing of the product is reasonable."
"The Wi-Fi side needs improvement."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"The ITA, the post-incident analytics, could be improved."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"It needs to be easier to configure, especially with the JMX plugins."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"I would like better access to the data that is being collected."
"An area for improvement would be the ease of doing aggregation from the value or different devices."
"The solution needs to add remote features."
"Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps."
"My company wanted to do an exercise command to access IT from Cameroon. They wanted to access an FSS to a second host with second equipment that was on another coast but it is not possible on Zabbix to do it. They want to directly access from the front-end of Zabbix to access a prompt in Zabbix to an access terminal. In the front-end, there is no way to do that. That would be an important improvement."
"The integration of the product is not so easy, especially when it comes to the application database."
"Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI."
"Zabbix can use better documentation and support for troubleshooting."
"The dashboard and the graph section could be a little bit more professional."
ITRS Geneos is ranked 10th in Application Performance Monitoring (APM) and Observability with 56 reviews while Zabbix is ranked 9th in Application Performance Monitoring (APM) and Observability with 96 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana and Prometheus, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ITRS Geneos vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Network Monitoring Software vendors.
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