We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"I always appreciate Geneos's stability and ease of use."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"The great advantage of this tool is real-time monitoring."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"Dashboard and the customization of the items and triggers are the most valuable features."
"The most valuable feature is the support for monitoring Cisco switches."
"The best thing about Zabbix is the integration and the APIs that are included are very fast"
"Setup was straightforward. Initial deployment took two or three months."
"It provides high scalability, alerting, notification, templating, and end-to-end security."
"The solution is stable."
"It's a flexible solution."
"Zabbix has a roadmap and they are continuously and frequently adding new features."
"The Wi-Fi side needs improvement."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"I would like better access to the data that is being collected."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"Data visualization – real time and historical – is a weakness."
"There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast."
"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."
"Having a more customizable interface and dashboard would be an improvement."
"The user interface could be better."
"The solution needs to add remote features."
"Zabbix could improve when it comes to large-scale use cases. Additionally, the inventory could be better when connecting to other solutions, such as ServiceNow. There show to be better integration with other platforms and storage."
"The user interface could be a bit better. They could update it a bit."
"The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance."
ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 98 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana and Prometheus, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ITRS Geneos vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Network Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.