We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"Tons of default modules which are available out of the box"
"The clean and colorful UI and easy to use options like snooze and active times."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"I always appreciate Geneos's stability and ease of use."
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly repair issues. We can easily find devices with problems."
"Dashboard and the customization of the items and triggers are the most valuable features."
"The most valuable feature is network traffic monitoring."
"The solution is stable."
"There are lots of great features and functionality within the solution."
"The most valuable features in Zabbix are those that help us overcome bottlenecks in CPU usage, as well as reduce memory delay. I know that we have only reached the tip of the iceberg of what Zabbix's features can do for us, and we have not used all of them yet."
"The best thing about Zabbix is the integration and the APIs that are included are very fast"
"Simple network monitoring that is easy to install and manage."
"The Wi-Fi side needs improvement."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"The ITA, the post-incident analytics, could be improved."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."
"One of the things we don't like is that Zabbix has a license structure with a price that is high compared to the competition. It's very high, for example, compared to something like Microsoft Teams."
"If Zabbix had a better dashboard then it would be nice."
"If you want to use all of the features then you have to pay a licensing fee."
"I would like for this solution to be more cloud-friendly."
"The performance reporting could be improved."
"The System Center Operations Manager can be improved."
"There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast."
ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 98 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana and Prometheus, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ITRS Geneos vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Network Monitoring Software vendors.
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