We performed a comparison between Jira and OpenText ALM / Quality Center based on real PeerSpot user reviews.
Find out in this report how the two Application Lifecycle Management (ALM) Suites solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The way we can define and customize the search queries for the tickets in Jira is most valuable."
"The solution offers up great transparency that makes it possible for everyone inside the departmental organization to see what's happening."
"The pricing of the product is very good. It's not too expensive"
"I found it super useful, as it is customizable for different teams and users."
"The most valuable features in Jira are the dashboard, reports, and boards that help us to control the advancement of the project."
"The timeline management is great."
"The solution provides users with clarity in terms of the scope of work in a given timeframe."
"I like seeing which tickets are open and what our response rate is. They have a lot of good metrics in their system to see what's going on."
"By standardizing our template, we publish reports at the business unit level."
"Business process management is the most valuable feature of the solution."
"I like that it integrates with the Jira solutions."
"Most of the features that I like the best are more on the analytics side."
"The stability is very good."
"As a system administrator, HPE ALM can be flexibly configured so that it can accommodate a variety of defined project lifecycles and test methodologies."
"The most valuable user feature that we use right now is the camera."
"With test execution, you have an option to create custom fields. It is also really user-friendly. With other tools, we only have restricted fields and we cannot customize or add new columns or fields that users can make use of while testing. ALM is very flexible for creating new fields. It is easy for users to understand the application."
"There should be a way to integrate the mobile application or in some way, make it more clear because at first instance, I didn't understand how to use it."
"Based on the feedback from my admin, it is sometimes difficult to find some of the features. It is not a big deal, but its configuration interface can be improved to make it easy to find things."
"There are a limited number of gadgets accessible in Jira; thus, additional ones should be supported."
"It would be ideal if the solution could be available as a mobile application."
"It would be very useful to have drag and drop time tracking."
"The integration of Jira could improve. The solution should be able to integrate easily with other solutions, such as ERPs. There are times the solution can be slow and we have to reset it over and over again."
"There should be a way to look for specific comments. When we have thousands of comments on a Jira ticket, there is no way to look at the comments of a specific type. In the comments, if there is a way to put a tag, it would be helpful. For example, when there are a lot of lengthy discussions happening on a particular ticket, there could be a conclusion tag or something like that to indicate a conclusion. It would help in sorting the comments based on a certain category, such as conclusion."
"The user interface is very detailed right now. It could be simplified if they consider targeting the user experience."
"Certain applications within this solution are not really compatible with certain applications like ERP. The problem is when we're trying to use these applications or devices, the solution itself doesn't scale."
"Lacks sufficient plug-ins."
"An area for improvement in Micro Focus ALM Quality Center is not being able to update the Excel sheet where I wrote the test cases. Whenever I update some test cases, I'm unsuccessful because there is overlapping data or missing cases from the sheet."
"ALM Quality Center could be improved with more techniques to manage Agile processes."
"The Agile methodology is now being used across all the organizations, but in this solution, we don't have a dashboard like Jira. In Jira, you can move your product backlogs from one space to another and see the progress, that is, whether a backlog is in the development stage or testing stage. Micro Focus ALM Quality Center does not have this feature. It is typically very straightforward. You just execute the test cases from it, and you just make them pass, fail, or whatever. They can also improve its integration with Jira. The browser support needs to be improved in this because it supports only Internet Explorer as of now. It does not have support for Firefox, Chrome, Safari, or any other browser. There are also some performance issues in it. Let's say that you are doing the testing, and you found something and are logging the defect. When you try to attach several or multiple screenshots with the defect, it slows down, which is a very common problem people face. I would like them to include a functionality where I am able to see the reports across all the projects. When you have multiple projects, being a manager, I would like to see the reports across all the projects. Currently, there is no single sign-on through which we can get all the information at one place. You need to log into it project-wise. If you have ten projects, you can't view the information in one dashboard."
"HPE ALM’s out-of-the-box reporting can be perceived as rigid and limited, to an extent."
"When it came to JIRA and Agile adoption, that was not really easy to do with ALM. I tried, but I was not able to do much on that... There is room for improvement in the way it connects to and handles Agile projects."
"Currently, what's missing in the solution is the ability for users to see the ongoing scenarios and the status of those scenarios versus the requirements. As for the management tools, they also need to be improved so users can have a better idea of what's going on in just one look, so they can manage testing activities better."
More OpenText ALM / Quality Center Pricing and Cost Advice →
Jira is ranked 2nd in Application Lifecycle Management (ALM) Suites with 256 reviews while OpenText ALM / Quality Center is ranked 6th in Application Lifecycle Management (ALM) Suites with 197 reviews. Jira is rated 8.0, while OpenText ALM / Quality Center is rated 8.0. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Digital.ai Agility, whereas OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Tricentis qTest, Zephyr Enterprise and OpenText UFT One. See our Jira vs. OpenText ALM / Quality Center report.
See our list of best Application Lifecycle Management (ALM) Suites vendors.
We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Micro Focus ALM is a complete Test Management tool that can cover Requirements management, Defects management, Test Plan, Test Execution Suites as well as automation test executions with MF UFT (former HP QC). If you have a testing heavy project then MF ALM covers all the testing expectations well.
However, in an integrated environment with development, releases, and testing, JIRA can offer a better experience for JIRA issues (for requirements and incidents/defects), add-on for testing from JIRA marketplace (e.g. X-Ray) and offers a better fitment for DevOps. Developers and testers can work with the same tool for defects. requirements i.e. JIRA and manage testing with JIRA add-ons for Test Management.
I don't know enough about Micro Focus ALM but based from what I have seen it does provide a lot more than JIRA. I have worked with Azure DevOps and know that it can also provide more than JIRA. AZURE DevOps seems to be similar in comparison with Micro Focus ALM. So I would say if it was between JIRA and Micro Focus, then I will choose the latter.