We performed a comparison between Jira and OpenText ALM / Quality Center based on real PeerSpot user reviews.
Find out in this report how the two Application Lifecycle Management (ALM) Suites solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I feel the strongest feature of Jira is its workflow engine. It helps us automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain."
"There are many good things about Atlassian."
"The two features that have been most valuable have been backlog management and sprint planning and tracking."
"Being able to automatize the deployment of the solution has been great."
"It gave us control over all test artifacts in one place, along with easy traceability, mapping between stories, bugs, test cases, and test cycles."
"The product is good, stable and very cost-effective for small teams."
"Some of the features that are most important to me of JIRA Agile are the sprint planning, being able to write user stories and being able to use task management."
"It is a complete solution. It has more features as compared to other tools, especially the open-source one that we use. It is also easy to administer."
"It is stable and reliable."
"It is a tool, and it works. It has got good linkage and good traceability between the test cases and the defects. It has got lots of features for testing."
"I love linking/associating the requirements to a test case. That's where I get to know my requirement coverage, which helps a lot at a practical level. So, we use the traceability and visibility features a lot. This helps us to understand if there are any requirements not linked to any test case, thus not getting tested at all. That missing link is always very visible, which helps us to create our requirement traceability matrix and maintain it in a dynamic way. Even with changing requirements, we can keep on changing or updating the tool."
"Within Quality Center, you have the dashboard where you can monitor your progress over different entities. You can build your own SQL query segments, and all that data is there in the system, then you can make a dashboard report."
"The execution module and the test planning module are definitely the most valuable features. The rest we use for traceability, but those are the two modules that I cannot live without."
"I like that it integrates with the Jira solutions."
"I personally found the defect tracking feature very useful in my ongoing project."
"By standardizing our template, we publish reports at the business unit level."
"It is not intuitive."
"I manage the progress of the stories in an Excel chart with dates on work progress or thing to do. I don't like the progress or the stage changing from the stories in Jira."
"In terms of improvement, I think Jira (Jira Agile, specifically) can be made more user-friendly. Most of the time, when people are somewhat used to the process, they find it easy to work with. But the thing is, if I want to create a sprint, I'd like the ability for it to come out like a kind of board or something like that. For example, they could offer something like a wizard for users who want to quickly create a sprint on the spot with a few clicks. I think that could be useful."
"Something I would like to see improved is the traceability feature. When you have a user story, if you can see all the test cases, it would be an improvement if you could see any design documents or any change management."
"I would prefer it if the solution was more intuitive."
"The initial setup was a bit problematic in terms of getting access to Jira. That goes for a few users, including me."
"The GUI should have much better features like more graphical illustrations. There are some cases or benchmarks that we are trying to capture into a dashboard GUI's graphical summary, but unfortunately JIRA is not able to do that."
"The performance is not so good sometimes. I know that fully depends on the implementation and the IT environment of Jira or the version of Jira installed. The performance is sometimes not so good. I would like to have a better response time from the Jira server. And it fully depends on the administration side of the Jira."
"The version of Micro Focus ALM that we use only works through Internet Explorer (IE). We have to communicate to everyone that they can only use IE with the solution. This is a big limitation. We should be free to use any type of browser or operating system. We have customers and partners who are unable to log into the system and enter their defects because they work on a different operating system."
"The BPT also known as Business Process Testing can sometimes be very time intensive and sometimes might not be very intuitive to someone who is not familiar with BPT."
"There needs to be improvement in the requirement samples. At the moment, they are very basic."
"ALM only works on Internet Explorer. It doesn't work on any other browser. In my opinion, Internet Explorer is generally a bit slower. I would like to see it work on Chrome or on other browsers."
"Micro Focus ALM Quality Center could improve its marketing. For example, Tricentis is much better at letting the market know about new solutions and updates. The migration of the tool could improve, but it can be difficult."
"Micro Focus ALM Quality Center could improve how the automation process works. Addiotnlally, the parallel execution needs to be optimized. For example, if multiple users, which are two or more users, are doing an execution, while we execute the cases, I have seen some issues in the progress."
"I would rate it a 10 if it had the template functionality on the web side, had better interfaces between other applications, so that we didn't have dual data entry or have to set up our own migrations."
"I'd like to see the concept of teams put into it."
More OpenText ALM / Quality Center Pricing and Cost Advice →
Jira is ranked 2nd in Application Lifecycle Management (ALM) Suites with 243 reviews while OpenText ALM / Quality Center is ranked 6th in Application Lifecycle Management (ALM) Suites with 197 reviews. Jira is rated 8.0, while OpenText ALM / Quality Center is rated 8.0. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Polarion ALM and Digital.ai Agility, whereas OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Tricentis qTest, Zephyr Enterprise and Tricentis Tosca. See our Jira vs. OpenText ALM / Quality Center report.
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Micro Focus ALM is a complete Test Management tool that can cover Requirements management, Defects management, Test Plan, Test Execution Suites as well as automation test executions with MF UFT (former HP QC). If you have a testing heavy project then MF ALM covers all the testing expectations well.
However, in an integrated environment with development, releases, and testing, JIRA can offer a better experience for JIRA issues (for requirements and incidents/defects), add-on for testing from JIRA marketplace (e.g. X-Ray) and offers a better fitment for DevOps. Developers and testers can work with the same tool for defects. requirements i.e. JIRA and manage testing with JIRA add-ons for Test Management.
I don't know enough about Micro Focus ALM but based from what I have seen it does provide a lot more than JIRA. I have worked with Azure DevOps and know that it can also provide more than JIRA. AZURE DevOps seems to be similar in comparison with Micro Focus ALM. So I would say if it was between JIRA and Micro Focus, then I will choose the latter.