Jive vs Lithium comparison

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Read 10 Jive reviews
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77 views|56 comparisons
Executive Summary

We performed a comparison between Jive and Lithium based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Q&A Highlights
Question: Social customer community platform for B2B company?
Answer: Not sure if you have studied Salesforce's community, sharing it with you first. http://www.salesforce.com/communities/overview/
Featured Review
Comparison Review
Anonymous User
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a round-up of a couple of the more well known platforms and compare their products to Drupal. In this roundup we will be comparing Jive, Sharepoint and Drupal Commons. Drupal Commons is a popular distribution created by Acquia to compete with some of these other proprietary platforms. There are many other options out there, commercial and otherwise, to compare with Drupal but I want to focus on Jive and Sharepoint for a couple of reasons. I chose Jive because it is one of the leading competitors in this space in respect to market share. Next, I chose Sharepoint because I have some history with Sharepoint. This experience dates back to when I built www.adhe.edu with Sharepoint 2007 a few years ago. I subsequently wrote this blog entry about my experience shortly after joining Mediacurrent. This roundup will also act as a refresher for those who read my original “Drupal vs. Sharepoint” blog. Yammer, which was recently bought by Microsoft and is the tool we currently use for office communication will also get some mentions throughout this article. As I went through and tested each of these tools I used three main criteria in my evaluation Cost Ability to Customize Overall features… Read more →
Answers from the Community
Anonymous User
it_user70215 - PeerSpot reviewerit_user70215 (Marketing at a tech vendor with 10,001+ employees)
Real User

http://influitive.com/ is one that i've seen recently that has some pretty good features and integrations with salesforce, also targeted at B2B businesses.

it_user153456 - PeerSpot reviewerit_user153456 (Community Manager at a computer software company with 1,001-5,000 employees)
Vendor

Thanks for all for the answers. We are looking quite a wide range of features needed from platform. This is why we have been looking suppliers mentioned earlier. These suppliers can (some better than others) offer what we need.

Basically my question was about how these companies are to work with. Have these fulfilled your expectations? Have they been there for you? Have you got any problems with implementation? This kind of info is very hard to get. And when you talk to these suppliers you are talking to sales guys. So you all know what that means.

Special thanks to Sanjeev for the review!

BR
Teemu

Sanjeev_Gupta - PeerSpot reviewerSanjeev_Gupta (Digital Web Advisors Pvt Ltd)
Consultant

Hi Teemu
As you too mentioned, it's hard to answer the question with so little info. The key would be to first detail out the kind of interactions you expect with your B2B users and thus list out the features you'd expect in your Social Software. Take these speck as the benchmark to evaluate the shortlisted software.
That said, If you're looking for basic interactions through let say discussion threads, polls etc you could do well with Drupal But if you are looking for advance collaboration features you might want to evaluate Jive ( its a bit old but it might help to read my review on Jive http://www.sanjeevg.com/2010/06/jive-sbs-40-review.html ).

Rgds
Sanjeev Gupta

it_user79686 - PeerSpot reviewerit_user79686 (VP in Global Business Development at a wireless company)
Vendor

You can hire a social media consultant who will run a hand on campaign regarding your targeted b2b group.
Even better to hire a fb - twitter & social media expert or advertizer about it.

it_user130032 - PeerSpot reviewerit_user130032 (CEO at a tech services company with 51-200 employees)
Consultant

Hi,
We have used SocialEngine ( http://www.socialengine.com/) in one of our projects.
Its built in Zend/PHP/Smarty, so if you're looking for too much customization, you must have a good programmer in-house.
I don't know much about the other options, just commenting on the one I know.
Thanks
Pratik

it_user3459 - PeerSpot reviewerit_user3459 (Sales with 501-1,000 employees)
Vendor

Hi again Teemu, my thoughts before considering the technology! Are you looking for pre-built roadmap that locks community platform to one vendor or solution that uses open standards and thinks about problems of tomorrow and not yesterday.

it_user149673 - PeerSpot reviewerit_user149673 (Sales at a tech company with 10,001+ employees)
Real User

It really depends on the requirement you have. Most of the options you have offer a customer portal only, without really integrating into "services" aspects...

Another critical issue I think when you are considering smaller scale companies, it will be the vision they have. Are they waiting to be acquired by a Giant? Any acquisition is a nightmare to customers, because it delay any kinds of innovation and improvement.

Back to the applications you have mentioned, Jive should be the one with more possibilities, but if you are willing to go further forward, Salesforce should be a platform offering you the most options.

Ranking
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72
Comparisons
61
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Average Words per Review
0
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12th
out of 34 in Social CRM
Views
77
Comparisons
56
Reviews
0
Average Words per Review
0
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N/A
Buyer's Guide
Enterprise Content Management
March 2024
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: March 2024.
765,386 professionals have used our research since 2012.
Comparisons
Also Known As
Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
Learn More
Overview

The workplace has changed. It has become more mobile, and has become a place where communication and collaboration across all spheres of the business is key to success. This is where Jive comes in with its cutting-edge mobile portal, its enterprise social network, and its integrative platform that is compatible with current infrastructure and modern cloud applications.

As a portal, Jive brings colleagues, content, and current news straight to your desktop or mobile device at the touch of your fingertips. The enterprise social software aspect of Jive connects business colleagues as never-before across geographical locations and throughout the organizational structure. The Jive platform is completely flexible and integrative, and will seamlessly integrate with current systems such as SharePoint and CRM tools, as well as cloud apps like Google Drive and Okta

Lithium is an integrated platform for social media management, sets for marketing and customer service, that combines Social Publishing that manages entire social strategy with a single tool and boost engagement by publishing the right content at the right time, driven by Klout data and Social Response feature that responds to inquiries on social networks in seconds and provide private and trusted customer care in real-time, regardless of channel.
Sample Customers
Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.
American Diabetes Association, Best Buy, British Gas, Cvous.com, Centrify, Thermos Brand, Giffgaff, Joe Mobile, Microsoft
Top Industries
VISITORS READING REVIEWS
Computer Software Company24%
Financial Services Firm15%
Government9%
Healthcare Company7%
No Data Available
Company Size
REVIEWERS
Small Business50%
Large Enterprise50%
VISITORS READING REVIEWS
Small Business18%
Midsize Enterprise19%
Large Enterprise63%
No Data Available
Buyer's Guide
Enterprise Content Management
March 2024
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: March 2024.
765,386 professionals have used our research since 2012.

Jive is ranked 31st in Enterprise Content Management while Lithium is ranked 12th in Social CRM. Jive is rated 8.2, while Lithium is rated 0.0. The top reviewer of Jive writes "Used by our agile teams instead of email to track impediments". On the other hand, Jive is most compared with Atlassian Confluence, Yammer and Microsoft Teams, whereas Lithium is most compared with Salesforce Community Cloud.

We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.