LogMeIn Pro vs Parallels Access comparison

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1,624 views|1,184 comparisons
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2,494 views|2,171 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between LogMeIn Pro and Parallels Access based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed LogMeIn Pro vs. Parallels Access Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Binish Parikh
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"They recently included the Kaspersky Security Suite as part of their Central Product.""If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something.""The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location.""Scalability-wise, I rate the solution a ten out of ten.""It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer. Going the other way, sometimes I'll go to my home computer to do adjustments to my accounting system there.""Technical support was able to address everything that I asked in a timely, responsible, satisfactory manner.""​It must have been straightforward. My IT person set it up for me. It is a friendly program.""The ability to easily connect back and retrieve data from the computer systems that I have."

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"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system.""It's got a very easy-to-use interface.""We don't have problems with stability. Everything is good.""It's great that the total deployment can happen completely remotely."

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Cons
"​Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot.​""As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing.""The only issue is that they could have a tier between 10 seats and 50.""With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you.""I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. ​""It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in.""The high pricing of the product is its only shortcoming that needs improvement.""Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."

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"There is room for improvement in the pricing policy. The price point is pretty aggressive.""One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers.""They could improve the reporting.""The solution may not scale well for enterprises."

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Pricing and Cost Advice
  • "It is very good."
  • "If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."
  • "Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."
  • "Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."
  • "To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."
  • "We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."
  • "I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"
  • "It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."
  • More LogMeIn Pro Pricing and Cost Advice →

  • "The licensing costs are about $100 per user."
  • More Parallels Access Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The remote services feature is definitely the most valuable, along with the capability to print remotely.
    Top Answer:The only issue is that they could have a tier between 10 seats and 50. But for 10 seats, the price is fair.
    Top Answer:With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a… more »
    Top Answer:Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system.
    Top Answer:It's around $125 per user per year. It is a one-time charge for installation and implementation, which is a small cost we charge to our customers. However, it's not from our solution side. Basically… more »
    Top Answer:There is room for improvement in the pricing policy. The price point is pretty aggressive. Since it is not very resource hungry, it doesn't require dedicated servers like high-end solutions do, so… more »
    Ranking
    15th
    out of 45 in Remote Access
    Views
    1,624
    Comparisons
    1,184
    Reviews
    2
    Average Words per Review
    391
    Rating
    9.0
    12th
    out of 45 in Remote Access
    Views
    2,494
    Comparisons
    2,171
    Reviews
    2
    Average Words per Review
    462
    Rating
    8.5
    Comparisons
    Learn More
    Overview
    Helping people and businesses access their digital lives from virtually anywhere, on any device.
    Parallels Access is a fast, simple, and reliable remote access software that allows you to connect to your computer from anywhere. Parallels Access can access all your applications, files, and computers.
    Sample Customers
    The North Face, Slingbox, Lutron, The Weather Company
    Gilt Groupe K.K.
    Top Industries
    REVIEWERS
    Manufacturing Company38%
    Financial Services Firm25%
    Educational Organization13%
    Non Tech Company13%
    VISITORS READING REVIEWS
    Computer Software Company11%
    Financial Services Firm9%
    Manufacturing Company9%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Comms Service Provider10%
    Educational Organization10%
    University9%
    Company Size
    REVIEWERS
    Small Business69%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise16%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise20%
    Large Enterprise51%
    Buyer's Guide
    LogMeIn Pro vs. Parallels Access
    March 2024
    Find out what your peers are saying about LogMeIn Pro vs. Parallels Access and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    LogMeIn Pro is ranked 15th in Remote Access with 20 reviews while Parallels Access is ranked 12th in Remote Access with 4 reviews. LogMeIn Pro is rated 9.0, while Parallels Access is rated 8.4. The top reviewer of LogMeIn Pro writes "Good remote services feature and easy to setup". On the other hand, the top reviewer of Parallels Access writes "Easy-to-deploy and good for small as well as large setups". LogMeIn Pro is most compared with Microsoft Remote Desktop Services, ConnectWise ScreenConnect, LogMeIn Rescue, LogMeIn Central and GoToAssist, whereas Parallels Access is most compared with Microsoft Remote Desktop Services, TeamViewer, Splashtop Remote Support and VNC Connect. See our LogMeIn Pro vs. Parallels Access report.

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    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.