We performed a comparison between Skype for Business and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's a good and stable product that fits my needs."
"The most valuable features of Skype for Business include its persistent chat, Edge Server, Reverse Proxy, front-end server, back-end server, and business calling capabilities, among others."
"The most valuable feature of Skype for Business is overall it is an okay solution."
"The most valuable feature is how useful it has been for virtual meetings during the pandemic."
"The product helps me make international calls."
"The most valuable features of the solution are that it is quick and easy to use. It is a good tool for group calls."
"The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it. It makes the meetings more interactive."
"I think Skype for Business is scalable. However, I believe Microsoft is discontinuing the Skype platform altogether, so I don't think it's super-relevant."
"The most valuable feature is the ease of use."
"We can access and conduct meetings remotely from anywhere using Webex."
"I don't think Zoom has anywhere near the features and functionality of Webex."
"Webex is a thin client and we like the interface. It is easy to use."
"It's a nice tool for virtual meetings and I'm satisfied with its performance."
"The most valuable feature of Webex is if you are using the Cisco hardware it is simple to integrate. Additionally, it can integrate well with mobile devices."
"The solution is useful for communication."
"I have found a lot of virtual meeting solutions seem the same. Some might work a little bit better, it is difficult to pinpoint a particular functionality that's widely different, they all have screen sharing and video in-voice."
"We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question."
"There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating."
"The cost of Skype for Business has room for improvement."
"We have had trouble with scalability when trying to host large meetings."
"The initial setup could be simplified."
"This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release."
"Going forward, I would like to see better call quality and reliability."
"I am not familiar with all of the features or whether they can hold conferences because we use Zoom for that. But, in my opinion, if they can do something similar to what Zoom is doing, it will be a complete solution."
"Webex's Bluetooth functionality could be better. For example, I use Webex on my Android mobile phone and connect with Bluetooth. It connects, but I cannot speak through the Bluetooth microphone and earphones with Webex. It's always disabled. I don't know why."
"This solution would be much better if we could install an endpoint and have centralized management."
"Everybody these days uses virtual meeting solutions because we're all remote working. It would be a benefit if there were permanent collaboration spaces for projects. For example, the way Teams has its teams folders and shared locations. Webex is missing that feature, or maybe it has it and I'm not aware of it. However, it needs a permanent sharing location for when projects can get stored and can be a collaboration space as opposed to only a meeting space."
"I do not like emojis."
"There are too many issues with getting people connected to meetings."
"Zoom entered into the commercial space for end-users. It's more of a solution for single users for training classes or music centers and all that. Cisco is not in that space."
"There could be a feature available to record the meetings."
"It would be better if I could just join meetings directly on the web without extra downloads and steps."
Skype for Business is ranked 4th in Virtual Meetings with 59 reviews while Webex is ranked 2nd in Virtual Meetings with 109 reviews. Skype for Business is rated 7.8, while Webex is rated 8.0. The top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". On the other hand, the top reviewer of Webex writes "Easy to set up and connects users remotely with others without a glitch; has a user-friendly platform and good technical support". Skype for Business is most compared with Zoom, TeamViewer, GoToMeeting, Cisco Meeting Server and HCL Connections, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Zoom, Cisco TelePresence and Huawei Video Conferencing Platform. See our Skype for Business vs. Webex report.
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