We performed a comparison between Skype for Business and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Skype for Business is overall it is an okay solution."
"The deployment is very fast."
"It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy."
"I like the fact that it opens up your video conferencing, and, in many cases, the audio at the same time."
"There are free versions of the solution available."
"I think Skype for Business is scalable. However, I believe Microsoft is discontinuing the Skype platform altogether, so I don't think it's super-relevant."
"I like the seamless integration to local telecommunications."
"We like the easy provisioning of Skype for Business Conferencing."
"Webex is easy to use, even for people who are just learning it."
"The installation was straightforward."
"The solution is perfectly stable, it normally performs very well."
"The camera moves in tandem with the person who is using it to communicate with the other participants."
"Overall the quality of the solution is very good."
"Stable and scalable solution for video conferencing, virtual meetings, and collaboration, with top-notch technical support."
"Its features are easy to navigate and easy to share, and easy to conduct a meeting."
"Doing presentations on the solution is very good. There isn't much they could do to improve this aspect. It's excellent."
"The initial setup could be simplified."
"Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion."
"I believe optimizing the solution for lighter endpoints, particularly for embedded endpoints on mobile devices, would be valuable."
"The solution has been discontinued by Microsoft."
"I don't recall coming across any big missing features."
"I venture to say that 30% of the people using this solution at our company have had issues with stability, due to the volatility and crashes."
"We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone."
"Skype for Business could improve the interface. It could be easier to use. Additionally, it's hard to find the people or add people you want to communicate with."
"The pricing could be improved."
"The user interface is not easy to use."
"There could be a feature available to record the meetings."
"I would like to see more integration, with respect to some more unified communication activities."
"Webex could improve the calling feature. It would be helpful to be able to call outside the IP environment."
"When I use it personally, not in my enterprise, there is a time limit of about 60 minutes. After one hour, the call gets cut off. This limit should be increased."
"The product's user interface is an area with shortcomings, making it an area where improvements are required."
"The performance of WebEx could be improved. If you're using it on a mobile device and on the laptop, you sometimes get glitches, where you've answered the call or joined a meeting on a laptop and your mobile device doesn't quite know what's going on. It may just be technical glitches, but it seems to be a bit shaky sometimes on mobile devices."
Skype for Business is ranked 4th in Virtual Meetings with 22 reviews while Webex is ranked 2nd in Virtual Meetings with 21 reviews. Skype for Business is rated 7.8, while Webex is rated 8.0. The top reviewer of Skype for Business writes "A user-friendly tool for non-native English speakers, as it includes a translator, but its reporting functionality needs improvement". On the other hand, the top reviewer of Webex writes "Easy to set up and connects users remotely with others without a glitch; has a user-friendly platform and good technical support". Skype for Business is most compared with Zoom, TeamViewer, Cisco Meeting Server, GoToMeeting and BlueJeans Meetings, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Zoom, Cisco TelePresence and Huawei Video Conferencing Platform. See our Skype for Business vs. Webex report.
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