We performed a comparison between IBM MaaS360 and VMware Workspace ONE based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It works pretty well for us."
"It's normally able to meet 100% expectations of our customers."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"The stability is good."
"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"The product’s most valuable feature is email, browser, and application security."
"The graphic, friendly interface allowed us to start without almost any support from the manufacturer."
"The solution is quite stable."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"AirWatch has one of the best User Interfaces and it's quite easy to figure out where particular items are within the menu system."
"VMware Workspace ONE is scalable."
"VMware Workspace ONE has been stable so far."
"The solution has very good documentation."
"The solution can scale."
"The most valuable features of VMware Workspace ONE are security and having support for all the latest features that are coming out from Apple. They're pretty fast at adopting new features. This is one of the most vital aspects of mobile device management systems."
"It's all about centralizing your data and making sure that your data is centralized and secure."
"VMware Workspace ONE is a platform that's really good at monitoring and managing mobile endpoints. It can be set up quickly and implemented easily. Technical support for this solution has always been good."
"It needs incorporation of Knox, ZeroTouch, etc."
"I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"It would be helpful if there was proactive remediation."
"There needs to be more support for Mac operating systems."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"The configuration and pricing can be improved."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"Local technical support would be helpful."
"The price could be lower."
"The user interface could definitely use some improvement."
"It would be ideal to add support for the distribution of windows.exe applications."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"They should allow for the building of custom reports with graphics."
"Lacks a modern enterprise mobility management platform."
"I'd like to see expanded device support, particularly for IoT things like SCADA devices."
"Pricing is a limitation. I think it's on the higher side, so if it were cheaper, it would benefit more organizations."
"VMware Workspace ONE platform offers support for Mac Books and we see that there is some room for improvement in that area versus all the products out there."
"When it comes to deployment and maintaining security, there should be an integrated console where you have a singular view of all of the products from the same OEM."
"They could provide DLP integration for applications and specific user account security."
"We're unhappy with the quality of support we get for it. We're unhappy with how upgrades occur, so we are migrating away from it. We have an on-premise AirWatch solution and for us to do upgrades we have to call AirWatch to be able to perform the upgrades. They're busy, and scheduling it is not timely enough for us."
"From an identity perspective, there is a lot of room for improvement when it comes to integration with other solutions. I would say it needs more capabilities in terms of direct integrations, including cloud identity solution integrations."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 81 reviews. IBM MaaS360 is rated 7.8, while VMware Workspace ONE is rated 8.2. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". IBM MaaS360 is most compared with Jamf Pro, SOTI MobiControl, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, ManageEngine Endpoint Central and VMware Workstation. See our IBM MaaS360 vs. VMware Workspace ONE report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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