We performed a comparison between IBM MaaS360 and VMware Workspace ONE based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"We have a BYOD policy, and this solution helps us manage our devices."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"Compliance and the policies that can be set are the most valuable features."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"The product’s most valuable feature is email, browser, and application security."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."
"It is a stable solution."
"It can change policies based on geolocation or schedules."
"The graphic, friendly interface allowed us to start without almost any support from the manufacturer."
"I would rate the stability as eight out of ten."
"Good device management and good integration with third parties."
"The remote management and location capabilities are good."
"The most valuable feature is the security policies."
"We can do single sign-on and make use of the same user account to log into multiple applications."
"The most valuable feature is the interface with SCAP, which is the Security Content Automation Protocol."
"It is like any other mobile solution. It gives us the ability to control remotely, and that is what we like. We can wipe out and deploy remotely."
"It is easy to start something and work from scratch."
"We faced issues with macOS support. The product should have better inventory and asset management."
"The Mac integration has room for improvement."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"Lacking ability to leverage more iOS device management internally."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"The solution could improve its flexibility."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"Deploying an app can be a complex process due to dependencies."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"The UI has room for improvement."
"It's difficult for someone like me to set up a phone that doesn't require a SIM card, like Apple's new phones."
"The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune. It doesn't integrate with Office as seamlessly as Intune does, which isn't surprising, given that Intune and Office are Microsoft products."
"IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness."
"Local technical support would be helpful."
"User interface is basic and not very intuitive."
"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."
"One thing VMware needs to improve is compatibility with different operating systems."
"We'd like to see a better connection to Microsoft Azure and a better connection with Check Point."
"I would like to see improvements made to both the support, and the pricing."
"Technical support needs to be more responsive to our requests."
"The mobile device repository is somewhat difficult to manage with a large user base."
"Feature-wise, it is fine, but its pricing could be better, given that Microsoft is on a bundling spree. AirWatch would benefit from reducing the license pricing per user per month."
"Sometimes, we have challenges with remote patching and remote version upgrades."
"The length of time it takes to deploy an application could improve."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 81 reviews. IBM MaaS360 is rated 7.8, while VMware Workspace ONE is rated 8.2. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". IBM MaaS360 is most compared with Jamf Pro, SOTI MobiControl, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and Sophos Mobile, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, Citrix Workspace and Cisco Meraki Systems Manager (MDM+EMM). See our IBM MaaS360 vs. VMware Workspace ONE report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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