IBM MaaS360 vs VMware Workspace ONE comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM MaaS360 and VMware Workspace ONE based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM MaaS360 vs. VMware Workspace ONE Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click.""Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy.""It works well if you have a Microsoft environment.""It's easy to manage and easy to configure.""The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally.""There is a single pane of glass for user access and a single sign-on facility for the user. If you have already logged in to Microsoft Azure or on-premises, you can redirect directly to Microsoft Endpoint Manager, monitor all your security threats, and analyze the data associated with the application in a single, unified way.""We have one MDM that works with Windows, iOS, and Android.""I like that we can implement conditional access."

More Microsoft Intune Pros →

"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA.""The most valuable features of IBM MaaS360 are remote control and setting up a phone.""Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues.""Remote enablement feature and access to internal resources on the VPN.""It helped us reduce the number of support incidents by limiting users' access to device configurations.""Mobile Device Management, Secure Productivity Suite, and document management are valuable features.""It is a stable solution.""The solution is quite stable."

More IBM MaaS360 Pros →

"The most valuable features are the ones that control the leaking.""App delivery and management platform that's user-friendly, with a good interface. Easy to scale, easy to set up, with good stability.""The Identity component of this solution is its most valuable feature.""Good device management and good integration with third parties.""The antivirus and the ability to push security policies down to the device are key features.""We can impose cybersecurity requirements.""It is like any other mobile solution. It gives us the ability to control remotely, and that is what we like. We can wipe out and deploy remotely.""The product has fully automated features that help people do tasks easily."

More VMware Workspace ONE Pros →

Cons
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing.""I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved.""I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune.""Reporting could be improved. It needs to be more expensive and robust.""They need to integrate more with security options.""The initial setup is a little bit complex.""Intune lags all of its competitors in terms of report generation.""Microsoft Intune is not user-friendly to manage and has room for improvement."

More Microsoft Intune Cons →

"User interface is basic and not very intuitive.""We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment.""An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS.""The reporting and alerting could be improved.""The user experience really isn't so good.""The price could be lower.""IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks.""IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."

More IBM MaaS360 Cons →

"The pricing could always be better.""They do have a good integration, but there is a long way to go as far as integration is concerned. They need to integrate with the cloud solutions a little bit more. We are looking for Azure integration.""There is no Apple zero-day support for updates.""VMware Workspace ONE can improve in virtual reality. Customers are now looking toward virtual reality devices. Though it supports virtual reality, it's treated as an Android device. Customers want to deal with VR devices, they want a specific VR tool. Not an Android device VR tool.""The length of time it takes to deploy an application could improve.""From an identity perspective, there is a lot of room for improvement when it comes to integration with other solutions. I would say it needs more capabilities in terms of direct integrations, including cloud identity solution integrations.""The solution is too complicated. A lot of end customers don't know how to start when they go into the console.""Feature-wise, it is fine, but its pricing could be better, given that Microsoft is on a bundling spree. AirWatch would benefit from reducing the license pricing per user per month."

More VMware Workspace ONE Cons →

Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "​It requires zero investment in infrastructure since it is 100% cloud.​"
  • "Fees are monthly and it's approximately $8 per user."
  • "Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
  • "I feel the pricing to be very high."
  • "MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
  • "The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
  • "There are other solutions cheaper than IBM MaaS360, such as Microsoft Intune."
  • "The solution is expensive."
  • More IBM MaaS360 Pricing and Cost Advice →

  • "You should take out a dedicated license agreement of your MDM fleet and invest heavily in innovating in this space."
  • "In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent."
  • "I have no opinion about the pricing of the product."
  • "The pricing and licensing are affordable. They are not too high."
  • "I think the pricing of the product needs advisement. It would be great to bundle the VM products together. I think the actual box itself should be included in the license. At present, it is not paired with the mobile device."
  • "If you purchase it for one year, it is very expensive. If you get it for three years or up to five years, then you can bargain a better price."
  • "There is a separate cost for technical support and extra premium features. The pricing should be simplified."
  • "The cost is a little bit high."
  • More VMware Workspace ONE Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool… more »
    Top Answer:We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the… more »
    Top Answer:IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier.
    Top Answer:VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial… more »
    Top Answer:The platform makes the mobile device management process straightforward to handle.
    Top Answer:Depending on the requirements of users, there is a need to make yearly payments towards the licensing costs attached to… more »
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    Fiberlink MaaS360, MaaS360
    VMware AirWatch
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    IBM MaaS360 is an EMM solution that allows you to configure devices for enterprise access and protect corporate data on smartphones and tablets – all from a single screen. As a robust integrated cloud platform, MaaS360 simplifies mobile device management (MDM) with visibility, rapid deployment, and control that spans across apps, mobile devices, and data. It also secures apps, laptops, smartphones, tablets, wearables, desktops, the Internet of Things (IoT) devices, and data so you can rapidly scale your remote workforce and bring your own device (BYOD) initiatives.

    IBM MaaS360 can help you build a zero-trust strategy with modern device management. Deployment is so fast that in just a few clicks, IT admins can start enrolling devices and quickly manage the entire mobile device lifecycle. They can do everything from enrollment to enterprise integration, support, configuration and management, monitoring and security, analytics, and reporting.

    IBM MaaS360 Features

    IBM MaaS360 has many valuable key features. Some of the most useful ones include:

    • Workforce management: Manage and secure any remote workforce in minutes with rapid deployment.
    • Information security: Support a safer way to access, create, sync, and edit all business documents on mobile devices.
    • Manage security risks: Provide users with seamless data access while remotely managing threats.
    • Secure access: Grant secure access to company resources from any mobile device, without a VPN.
    • Identity management and security: Integrate seamless identity and access management with United Endpoint Management.

    IBM MaaS360 Benefits

    There are many benefits to implementing IBM MaaS360. Some of the biggest advantages the solution offers include:

    • Provision, manage, and protect your devices from a single console.
    • Configure email, contacts, calendar, Wi-Fi, and VPN profiles over-the-air to quickly onboard users.
    • Experience launch day support for the latest mobile operating system releases for iOS, Android, and Windows.
    • Set and enforce security policies with automated compliance actions like requiring a device passcode and blocking a compromised device.
    • Use robust dashboards and reporting to manage both personal and corporate devices.
    • Increases security and compliance enforcement.
    • Easily integrates with your existing infrastructure.
    • Reduces cost of supporting mobile assets.
    • Enhances application and performance management.
    • Contains powerful management and security to address the entire mobility lifecycle.
    • Helps ensure better business continuity.
    • Increases productivity and employee satisfaction.
    • Simple and fast, with an exceptional customer experience.

    Reviews from Real Users

    MaaS360 stands out among its competitors for a number of reasons. Some of these include its mobile device and laptop management, robust security, and complete sync with Active Directory. PeerSpot users take note of the advantages of these features in their reviews:

    Claudia G., a Cybersecurity Consultant at Telefónica, mentions, “My customers value the ability to control all their devices from a central point in IBM MaaS360. I rate IBM MaaS360 a nine out of ten.”

    Okoro A.., a CEO at a ITANDT Solutions Limited notes, “The most valuable features are mobile device management and security (which allows you to quarantine infected devices).”

    VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

    VMware Workspace ONE is available:

    • As a cloud service
    • On-premises
    • Hybrid

    VMware Workspace ONE Key Features

    • Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).

    • Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.

    • Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.

    • Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

    VMware Workspace ONE Benefits

    Some of the benefits of using VMware Workspace ONE include:

    • Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.

    • Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.

    • Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.

    • Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

    Workspace ONE Components

    • Workspace ONE Access
    • Workspace ONE UEM
    • VMware Workspace ONE® Intelligence
    • VMware Unified Access Gateway
    • Workspace ONE Intelligent Hub

    Reviews from Real Users

    Below is some feedback from our PeerSpot users who are currently using the solution:

    PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

    Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

    Sample Customers
    Mitchells and Buzzers, Callaway
    Bancroft, Garuda Indonesia
    Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company13%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Comms Service Provider33%
    Computer Software Company14%
    Healthcare Company10%
    Energy/Utilities Company10%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Government12%
    Construction Company7%
    Financial Services Firm7%
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company19%
    Manufacturing Company9%
    Retailer7%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government9%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise14%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business49%
    Midsize Enterprise19%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise18%
    Large Enterprise50%
    REVIEWERS
    Small Business27%
    Midsize Enterprise16%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise14%
    Large Enterprise61%
    Buyer's Guide
    IBM MaaS360 vs. VMware Workspace ONE
    March 2024
    Find out what your peers are saying about IBM MaaS360 vs. VMware Workspace ONE and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 81 reviews. IBM MaaS360 is rated 7.8, while VMware Workspace ONE is rated 8.2. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". IBM MaaS360 is most compared with Jamf Pro, SOTI MobiControl, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and Sophos Mobile, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, Citrix Workspace and Cisco Meraki Systems Manager (MDM+EMM). See our IBM MaaS360 vs. VMware Workspace ONE report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.