We performed a comparison between IBM MaaS360 and VMware Workspace ONE based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There has been a noticeable increase in productivity for both my organization and clients."
"Intune enables us to manage our devices from anywhere."
"By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"Intune's unified endpoint management platform is invaluable."
"It's easy to manage and easy to configure."
"The ability to manage devices with different sets of policies is most valuable."
"It's really easy to access."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"Asset management is the most valuable feature and integral for device inventory."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"The product’s most valuable feature is email, browser, and application security."
"It is a stable solution."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"It can change policies based on geolocation or schedules."
"We used to have a system before, Mac OS Open Directory server and this open directory became obsolete because Apple decided to stop the enterprise market, so there was no other alternative for us to use. We chose this to replace the open directory and we found that it has many more features than the previous solution. We totally rely on it right now to manage all the devices on campus."
"The most valuable feature of VMware Workspace ONE is its reliability."
"If an end-user has an issue with a device, the administration has the ability to remote access the device after approval from the end-user."
"The most valuable feature of VMware Workspace ONE is that it can support most end users' enterprise applications."
"It seems highly stable and scalable."
"The most valuable feature of this solution is the tracking of the devices."
"It is a stable solution. I would rate the stability a ten out of ten."
"The most valuable feature of VMware Workspace ONE is it provides the ability to find out the location of devices and manage end-point solutions when they are deployed, and keep them secure."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"The UI also needs improvements because it is complex for end-users. We have had feedback from a few users in our organization who found the UI is not feasible for tracking and analyzing all the processes and monitoring all the devices."
"The configuration could be better by consolidating options and making it simpler."
"The initial setup is a little bit complex."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"The user interface could definitely use some improvement."
"Can be added process of export/import environment configuration to simplify any migration processes."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"The reporting and alerting could be improved."
"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."
"They should allow for the building of custom reports with graphics."
"It's difficult for someone like me to set up a phone that doesn't require a SIM card, like Apple's new phones."
"The initial setup should be simplified."
"Sometimes, we have challenges with remote patching and remote version upgrades."
"I would like to see some integration with native Microsoft products such as Anti-value."
"It's not accurate enough when it comes to sending items to end-users."
"I would like to see improvements made to both the support, and the pricing."
"VMware Workspace ONE for the new users or the new clients that they try to procure and learn it, there can have difficulties. It does not have user-friendly portals. The portal seems to be more user-friendly in Microsoft solutions."
"The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved."
"Pricing is a limitation. I think it's on the higher side, so if it were cheaper, it would benefit more organizations."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 81 reviews. IBM MaaS360 is rated 7.8, while VMware Workspace ONE is rated 8.2. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". IBM MaaS360 is most compared with Jamf Pro, SOTI MobiControl, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, ManageEngine Endpoint Central and VMware Workstation. See our IBM MaaS360 vs. VMware Workspace ONE report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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