We performed a comparison between IBM MaaS360 and VMware Workspace ONE based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"The most important thing for me is the autopilot feature."
"It has a useful device management feature."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"Remote enablement feature and access to internal resources on the VPN."
"The solution is quite stable."
"It is a stable solution that functions twenty-four hours and seven days a week."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it."
"The product’s most valuable feature is email, browser, and application security."
"It can change policies based on geolocation or schedules."
"We find it to be reliable."
"The most valuable features are the ones that control the leaking."
"Workspace ONE has something like an orchestrator model that allows me to configure a set of steps to onboard new PCs, laptops, or tablets. So, it makes my work easy."
"VMware Workspace ONE has been stable so far."
"Cloud-based VMware Workspace ONE is very good. It is easy to deploy and manage. Maintenance is also quite simple."
"Workspace ONE adds a lot of value compared to Microsoft because Microsoft is a late entry into the market, and they're still developing their product from an end-user perspective. Workspace ONE has a slight edge because of AirWatch. VMware has developed its product over a longer period of time, so they have better integrations as a whole solution."
"VMware Workspace ONE is a platform that's really good at monitoring and managing mobile endpoints. It can be set up quickly and implemented easily. Technical support for this solution has always been good."
"The feature with the highest rating for me is its employee management. I can also praise how versatile it is in terms of operating systems. It has good support for multiple operating systems and can easily manage them all. Not just that, but it can also support any kind of tool that can be run on all these operating systems."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"The solution could improve by having better integration with Apple."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"There can be delays in the deployment of new policies."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"Microsoft Intune needs to improve the initial login process."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"Local technical support would be helpful."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"The price could be lower."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"I would like to see some integration with native Microsoft products such as Anti-value."
"The solution is too complicated. A lot of end customers don't know how to start when they go into the console."
"The pricing could always be better."
"One of the things that I want them to improve on, if possible, is the management of Mac devices, MacBook Pro, for example. They do it, but they have scope for improvement, in my opinion. It's not that it's that bad, it just a small need."
"When it comes to deployment and maintaining security, there should be an integrated console where you have a singular view of all of the products from the same OEM."
"Setup is not too complex."
"Patching, fixing, and training for VMware Workspace ONE are areas that need to be improved."
"I'd like to see more integration capabilities in future releases."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 81 reviews. IBM MaaS360 is rated 7.8, while VMware Workspace ONE is rated 8.2. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". IBM MaaS360 is most compared with Jamf Pro, SOTI MobiControl, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, ManageEngine Endpoint Central and VMware Workstation. See our IBM MaaS360 vs. VMware Workspace ONE report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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