We performed a comparison between Microsoft Azure vs. Salesforce Platform based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison of Results: Based on the parameters we compared, Salesforce Platform seems to be a superior solution. All other things being more or less equal, our reviewers found Microsoft Azure to be more difficult to deploy and far less flexible than Salesforce Platform.
"Microsoft Azure is built for scalability."
"There are several products within Azure."
"The most valuable feature of Microsoft Azure is that it is easy to use."
"There are many different components such as SaaS, PaaS, and API so every month they are releasing a few hundred new features."
"The product makes it easy to spin up new environments and develop new technologies."
"The cycle development time is pretty fast, and there's very good coupling within the whole set of Microsoft tools, from database to the ETL engine, ingestion through Azure Data Factory, then modeling Synapse Analytics, and reporting through Power BI."
"SQL Server has been most beneficial for our client’s workload."
"Its scalability is valuable. Depending on our requirements, we can add as many virtual machines as we want. We are able to get high availability for services. Services are always available, and they have the maximum uptime. If there is any issue with one of the services, another service is always available. It is pay-as-you-go. You don't have to spend any money upfront. You use the service and pay after one month or a couple of hours of use."
"The most valuable feature is ease of use."
"It's an easy platform for salespeople to quickly and efficiently be able to track an opportunity."
"It is a platform that allows you to get applications quickly to the end user in a secure way."
"The reporting tools are very solid."
"The solution's stability is fine. There are no issues with Salesforce's stability."
"The product is pretty responsive."
"We haven't had any issues with stability so far."
"What functions we don't get out of Salesforce, we typically receive from third-party applications that extend the capabilities. We integrate a lot of different products with Salesforce."
"There is a need to be better on-premise solutions that are more helpful. However, I don't think that is the goal of Microsoft Azure. They want the solution to be secure cloud solutions with cloud applications. This is their main goal at the moment."
"The quality of some components of Microsoft Azure is not that great. For example, Microsoft has not fixed issues in Microsoft Teams for many years. There are well-known issues that are submitted by customers two years ago and they still are not fixed."
"At times, the support is terrible."
"I would like it if Microsoft communicated better about upcoming changes before they roll them out. Sometimes when Microsoft implements changes, they don't notify the users promptly enough. I would like to know about new features, especially Office 365."
"The authentication method only allows me to have up to 90 users, and there are 2,300 people in the company."
"The installation process is complex."
"I believe that some of the services need to be available on the on-premises version and not only based on the cloud."
"We had issues with the Mobile Service ORM and the Azure SQL Database (cloud version of SQL Server). At times, the queries that are created automatically from the ORM mapping are not very well optimized for this database and that can lead to performance and stability issues. On occasion, the connection manager from the ORM does not handle the database connections very well."
"When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing."
"The biggest challenge we had was the cost and the licensing."
"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."
"It is quite expensive. It has gotten to that point where it is a lot more pricey. It has kind of got its own proprietary language for development. It is probably never going to change, but if it had a more market language for development, it would be easier to find developers. They come at a premium cost, so it is expensive."
"Salesforce is a pretty cumbersome product. It's a product that you need to spend quite a bit of time customizing to your unique business model. Unless you have somebody in house that knows it really well, you're better off spending money with a consultant to get what you need."
"Salesforce also did not integrate well with some of the other systems that we had."
"A company needs to carefully consider how they set up Salesforce in order to ensure it benefits them."
"Salesforce introduces a lot of products and sometimes rebrands them, causing confusion. They acquire products like W and retain their names, creating confusion in the market. This confusion isn't related to the product's functionality but rather its positioning and rebranding. For instance, what was once known as Community Cloud is now referred to as Experience Cloud. This can be confusing for business leaders."
Microsoft Azure is ranked 1st in PaaS Clouds with 299 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Microsoft Azure is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Microsoft Azure writes "Promotes clear, logical structures preventing impractical configurations and offers seamless integration ". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Microsoft Azure is most compared with Google Firebase, Oracle Cloud Infrastructure (OCI), Amazon AWS, Pivotal Cloud Foundry and Google App Engine, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Appian, ServiceNow and Amazon AWS. See our Microsoft Azure vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
