We performed a comparison between Microsoft Dynamics AX and Oracle E-Business Suite based on real PeerSpot user reviews.
Find out in this report how the two Activity Based Costing Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The relation between CRM and Sales, that's the main strength of this ERP."
"It is stable, suitable for businesses, and covers all business needs."
"It is flexible and cost-effective."
"It has the same UI and is very similar to any other Microsoft product."
"The most valuable feature is the workflow of the modules."
"If anyone is familiar with Microsoft products then they can handle it easily."
"The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning."
"The product is easier to use and has more efficient workflow management features than other vendors."
"Oracle E-Business Suite is a stable product."
"The new Subledger Accounting feature is very strong."
"The most valuable features of the Oracle E-Business Suite are best practices, built-in processes, and easy configuration. Plenty of system functionality and customization."
"I think one of the best use cases is centralizing supplier and customer data into our finance system. We identified there were so many duplicate suppliers and customers and so a lot of time was spent reporting."
"It is a solution for GFMIS (Governmental Fiscal Management Information Systems)."
"The solution is perfect for big industry and high-scale e-business transactions."
"Technical support is good."
"Oracle E-Business Suite improves forecast accuracy, reduces costs, and increases manufacturing capacity."
"The UI has room for improvement and can be more user-friendly."
"The initial setup can be complex at times and has room for improvement."
"There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family."
"The product must be made accessible online."
"The implementation was completed within one month."
"From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website."
"We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively."
"It is being decommissioned."
"There are some enhancements in the process itself that is needed in the application. In the cloud version, they covered some of these areas and requirements but the on-premise version has to catch up."
"Administration takes some effort. Administrating the technology stack is not so complex but application aware database administration and following the new methodologies like online patching can be a little complex and time consuming. Oracle should ease the administrators jobs and do some innovation on this administration area as well. Oracle Autonomous Database is Oracle's leading technology these days. Using a similar approach, application stack may become a little more self-managing."
"They should include database functionality."
"E-Business Suite's user experience and interface could be improved."
"The operations could be better, specifically for manufacturing processes."
"I would like to see more automation."
"The user interface is not completely a web interface, it uses a lot of traffic which costs too much for a large number of users scattered throughout the country as they connect from their terminals to do their tasks."
"More flexibility in configuration related to the Payroll module, in order to easily implement the local legislation."
Microsoft Dynamics AX is ranked 5th in Activity Based Costing Software with 51 reviews while Oracle E-Business Suite is ranked 1st in Activity Based Costing Software with 141 reviews. Microsoft Dynamics AX is rated 7.6, while Oracle E-Business Suite is rated 7.8. The top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". On the other hand, the top reviewer of Oracle E-Business Suite writes "Offers valuable finance tools". Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle Fusion Cloud ERP and Microsoft Dynamics GP, whereas Oracle E-Business Suite is most compared with Oracle HCM Cloud, SAP S/4HANA, SAP ERP, NetSuite ERP and IFS Cloud Platform. See our Microsoft Dynamics AX vs. Oracle E-Business Suite report.
See our list of best Activity Based Costing Software vendors and best ERP vendors.
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For starters, I would stop comparing tools, and start looking at my business and what I want to achieve. So identify objectives and what's blocking achievement, define quality outcomes for the obejctives you want to achieve and build your businesscase on efficiency improvement. What earnings, savings, benefits are achieved when meeting your obectives.
Based on the blocking issues you identified, build use cases and challenge vendors to prove their outcome by building a PoV (Proof of Value).
Basically start looking for what improvement your business and processes need, rather than start looking for a tool. After all a tool is just a tool.
As a followup, I would not 'assume world class ERP has these features covered'.
We've seen several actual cases of RFP's (which is why we no longer rely on this outdated capital procurement process to evaluate strategic deployments) - but we've seen where several vendors will check YES to the RFP question concerning a certain feature. Company A does the certain feature well, with a single click. A couple other vendors do it OK, and a couple of the YES answerers require everyone to log out of the system, balance the outlying modules, jump through 6 undecipherable processes, and then YES - it does that.
If that particular feature is something you need 15 or 20 times a day, well, you're probably starting an expensive and long running development effort if you picked the wrong ERP.
The main point is, ERP evaluations need to be a defined process by which you don't make assumptions, skip steps, and your methodology should be repeatedly proven across multiple instances, industries, and shown to deliver with different internal teams (who's mileage may vary).
ERP has the potential to be wildly successful and given a solid business case, provide the tools for your staff to create substantial returns. It also has the potential for abject failure, and that potential for failure is north of 80%, industrywide. So your choices are whether you are comfortable with a big pile of money or a large vat of risk.
Only you can determine your comfort zone.
1. Your business is well defined?
SAP ERP = Company has to organize my directions. Microsoft ERP = I have to organize the company's directions.
2.Which industry do you stay in? In the SAP is more suitable for "Manufacturing", ERP is more suitable for "Retail and Distribution". The rest of the industries are the same difference.
3. Your business logics are too complicated? Microsoft Dynamics can be adapted easily.
4. On-Premise vs Cloud? On-Premise = SAP, Cloud = Microsoft
5. Reporting? It's too hard to access Microsoft Data today. Because no one can be accessed the operational data directly.
6. Commerce? Microsoft Commerce platform is well defined for omnichannel commerce.
I think.
Do you want to do it for a specific purpose or to tick a box?
Lets assume you are looking for system deployment. I would focus on the key areas of your business rather than what Gene has listed below, which is looking at point for point comparisons. (The Panorama report is SUPERB for getting up to speed....)
Then look at weighting for specific key business differentiation opportunities - such as single global instance for multiple companies, integrated CRM into Finance and Operations, off-line capabilities for customer facing processes, seamless transfer of customer conversations from one channel to another.
Then ask for client references to answer 5 key questions:
- Are they live?
- how was the deployment support from the OEM/partner and what was the % work split required to go live (as in your input vs partner vs OEM)
- how many customisations were requried to achieve xxx (your key areas)
- would they use the OEM again and what would they change going forward
Then look at demonstration from the OEM and costing for the solution
I would not go on a tender for each and every feature and function because we assume world class solutions have these typical areas covered.
Happy to discuss how to do this practically if required. Daniel@liferocksconsulting.co.za
I think Panorama Consulting Group publishes some of their ERP shootouts comparing SAP/Oracle/Microsoft with Infor thrown in as a bonus.
Our firm is more of a boutique operation that compares internal company requirements then picks software known for its propensity to work well in those industries/environments. But if you get to the stage where you need some guidance on who some of the top partners and resources are for those software packages, hit us up.