We performed a comparison between Microsoft Dynamics AX and Oracle E-Business Suite based on real PeerSpot user reviews.
Find out in this report how the two Activity Based Costing Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The accounting and inventory management features are valuable."
"The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good."
"The most valuable features of Microsoft Dynamics AX are ease of use and performance."
"The relation between CRM and Sales, that's the main strength of this ERP."
"In terms of features, GP offers a wide range of strong capabilities, particularly in the financial module."
"The installation is extremely simple, and I have had no problems with it."
"The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage."
"The most valuable feature is the workflow of the modules."
"Oracle E-Business Suite is easy to use, and we have enough resources out in the market."
"The financial module has excellent features that many find valuable, while the HCM module is also highly regarded."
"Everyone in the company is quite used to the Oracle functionality."
"ERP is a valuable feature of this product."
"The new Subledger Accounting feature is very strong."
"It is scalable."
"Really scalable business application suite with good technical support and straightforward patching."
"The on-premise is very similar to the cloud version."
"The integration could improve for the future."
"The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools."
"I sometimes put in wrong data that needs correction, but I cannot change it or approve it without withdrawing it. It will then take time for me to go back in and edit it."
"There might be some features to support localizations that could be helpful to add."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"This solution could be improved with more expert resources and an easier implementation process."
"The product takes some training to get up to speed on all functionality and modules in Microsoft Dynamics AX 2012 ERP system."
"It needs better financials and reporting from the system, not through Excel."
"User interface is outdated and not user friendly."
"Movement of CIP Inventory cannot be monitored in Inventory module when we are using the CIP Account or movement of CIP Inventory in Asset module, which is not flexible like Inventory module."
"It is still a little outdated as far as what we consider a twenty-first century software. You're still using Oracle forms, that sort of thing."
"The interface is pretty old."
"It's difficult for some customers to understand in the beginning. A user really has to understand the processes."
"I would like an end-to-end in terms of processes. There are different modules, however, there's not that end-to-end that we are looking for in terms of process automation."
"The integration features of the tool on on-premises weren't that great, making it an area where improvements are required."
"On-site cloud support is slow and unresponsive."
Microsoft Dynamics AX is ranked 5th in Activity Based Costing Software with 51 reviews while Oracle E-Business Suite is ranked 1st in Activity Based Costing Software with 141 reviews. Microsoft Dynamics AX is rated 7.6, while Oracle E-Business Suite is rated 7.8. The top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". On the other hand, the top reviewer of Oracle E-Business Suite writes "Offers valuable finance tools". Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Microsoft Dynamics GP and Oracle Fusion Cloud ERP, whereas Oracle E-Business Suite is most compared with SAP ERP, Oracle HCM Cloud, SAP S/4HANA, NetSuite ERP and IFS Cloud Platform. See our Microsoft Dynamics AX vs. Oracle E-Business Suite report.
See our list of best Activity Based Costing Software vendors and best ERP vendors.
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For starters, I would stop comparing tools, and start looking at my business and what I want to achieve. So identify objectives and what's blocking achievement, define quality outcomes for the obejctives you want to achieve and build your businesscase on efficiency improvement. What earnings, savings, benefits are achieved when meeting your obectives.
Based on the blocking issues you identified, build use cases and challenge vendors to prove their outcome by building a PoV (Proof of Value).
Basically start looking for what improvement your business and processes need, rather than start looking for a tool. After all a tool is just a tool.
As a followup, I would not 'assume world class ERP has these features covered'.
We've seen several actual cases of RFP's (which is why we no longer rely on this outdated capital procurement process to evaluate strategic deployments) - but we've seen where several vendors will check YES to the RFP question concerning a certain feature. Company A does the certain feature well, with a single click. A couple other vendors do it OK, and a couple of the YES answerers require everyone to log out of the system, balance the outlying modules, jump through 6 undecipherable processes, and then YES - it does that.
If that particular feature is something you need 15 or 20 times a day, well, you're probably starting an expensive and long running development effort if you picked the wrong ERP.
The main point is, ERP evaluations need to be a defined process by which you don't make assumptions, skip steps, and your methodology should be repeatedly proven across multiple instances, industries, and shown to deliver with different internal teams (who's mileage may vary).
ERP has the potential to be wildly successful and given a solid business case, provide the tools for your staff to create substantial returns. It also has the potential for abject failure, and that potential for failure is north of 80%, industrywide. So your choices are whether you are comfortable with a big pile of money or a large vat of risk.
Only you can determine your comfort zone.
1. Your business is well defined?
SAP ERP = Company has to organize my directions. Microsoft ERP = I have to organize the company's directions.
2.Which industry do you stay in? In the SAP is more suitable for "Manufacturing", ERP is more suitable for "Retail and Distribution". The rest of the industries are the same difference.
3. Your business logics are too complicated? Microsoft Dynamics can be adapted easily.
4. On-Premise vs Cloud? On-Premise = SAP, Cloud = Microsoft
5. Reporting? It's too hard to access Microsoft Data today. Because no one can be accessed the operational data directly.
6. Commerce? Microsoft Commerce platform is well defined for omnichannel commerce.
I think.
Do you want to do it for a specific purpose or to tick a box?
Lets assume you are looking for system deployment. I would focus on the key areas of your business rather than what Gene has listed below, which is looking at point for point comparisons. (The Panorama report is SUPERB for getting up to speed....)
Then look at weighting for specific key business differentiation opportunities - such as single global instance for multiple companies, integrated CRM into Finance and Operations, off-line capabilities for customer facing processes, seamless transfer of customer conversations from one channel to another.
Then ask for client references to answer 5 key questions:
- Are they live?
- how was the deployment support from the OEM/partner and what was the % work split required to go live (as in your input vs partner vs OEM)
- how many customisations were requried to achieve xxx (your key areas)
- would they use the OEM again and what would they change going forward
Then look at demonstration from the OEM and costing for the solution
I would not go on a tender for each and every feature and function because we assume world class solutions have these typical areas covered.
Happy to discuss how to do this practically if required. Daniel@liferocksconsulting.co.za
I think Panorama Consulting Group publishes some of their ERP shootouts comparing SAP/Oracle/Microsoft with Infor thrown in as a bonus.
Our firm is more of a boutique operation that compares internal company requirements then picks software known for its propensity to work well in those industries/environments. But if you get to the stage where you need some guidance on who some of the top partners and resources are for those software packages, hit us up.