We performed a comparison between Microsoft Dynamics AX and Oracle E-Business Suite based on real PeerSpot user reviews.
Find out in this report how the two Activity Based Costing Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good."
"It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system."
"The relation between CRM and Sales, that's the main strength of this ERP."
"One of the valuable features of the solution is how easy it is to use."
"A valuable feature of Microsoft Dynamics AX is that it is stable."
"Flexibility is the best feature. Because we have the source code, we can develop our ideas. It enables us to develop new functions."
"It was an okay solution when we delivered hardware and we had to do maintenance."
"I am impressed with the tool's vendor collaboration. It is also easy to connect with third-party applications."
"The solution has other core processes that can be implemented with customers according to their needs."
"Oracle E-Business Suite improves forecast accuracy, reduces costs, and increases manufacturing capacity."
"Order to cash and procure to pay process: They are valuable features because of their integration and flexibility."
"The technical ability to run runtime APIs is great."
"The on-premises solution has maturity in features but also flex fields."
"The most valuable features of Oracle E-Business Suite are all the 15 to 20 modules. We use them on a day-to-day basis."
"It provides a well-centered database that is feature rich."
"The interface is easy to use."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"There is also slowness in database backup."
"There is room for improvement when handling various currencies within the current Microsoft Dynamics AX system."
"Our version has performance issues so it gets stuck and is slow."
"The product must be made accessible online."
"The support here in Turkey could be better. However, the international support is good."
"Microsoft could provide more flexible hardware requirements that can scale with the volume of data being processed rather than providing only a minimum requirement."
"There is room for improvement in the licensing model and associated costs of this solution."
"The operations could be better, specifically for manufacturing processes."
"They should have a nicer way to handle very high volumes of data because we deal with really high volumes, and sometimes, we end up with performance issues."
"Needs more real-time visualizations, in terms of smarter dashboards and reporting competing with the speed of HANA."
"I would say the integration needs improvement. Oracle needs to work on the integration layer to make the solution much more robust and modern."
"E-Business Suite's user experience and interface could be improved."
"I would like to see more automation."
"Oracle has improved a lot because Oracle E-Business Suite is quite outdated. Oracle built the Oracle Fusion platform and it has many improved processes. We registered a few enhancements requests, but it's a very long bureaucratic process with Oracle. It doesn't make any sense to communicate with Oracle about what changes should be made to the system."
"The deployment of the Oracle E-Business Suite was simple. I have done many deployments and I find it simple, but for others, it might not be easy."
Microsoft Dynamics AX is ranked 5th in Activity Based Costing Software with 51 reviews while Oracle E-Business Suite is ranked 1st in Activity Based Costing Software with 141 reviews. Microsoft Dynamics AX is rated 7.6, while Oracle E-Business Suite is rated 7.8. The top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". On the other hand, the top reviewer of Oracle E-Business Suite writes "Offers valuable finance tools". Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle Fusion Cloud ERP and Microsoft Dynamics GP, whereas Oracle E-Business Suite is most compared with Oracle HCM Cloud, SAP S/4HANA, SAP ERP, NetSuite ERP and IFS Cloud Platform. See our Microsoft Dynamics AX vs. Oracle E-Business Suite report.
See our list of best Activity Based Costing Software vendors and best ERP vendors.
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For starters, I would stop comparing tools, and start looking at my business and what I want to achieve. So identify objectives and what's blocking achievement, define quality outcomes for the obejctives you want to achieve and build your businesscase on efficiency improvement. What earnings, savings, benefits are achieved when meeting your obectives.
Based on the blocking issues you identified, build use cases and challenge vendors to prove their outcome by building a PoV (Proof of Value).
Basically start looking for what improvement your business and processes need, rather than start looking for a tool. After all a tool is just a tool.
As a followup, I would not 'assume world class ERP has these features covered'.
We've seen several actual cases of RFP's (which is why we no longer rely on this outdated capital procurement process to evaluate strategic deployments) - but we've seen where several vendors will check YES to the RFP question concerning a certain feature. Company A does the certain feature well, with a single click. A couple other vendors do it OK, and a couple of the YES answerers require everyone to log out of the system, balance the outlying modules, jump through 6 undecipherable processes, and then YES - it does that.
If that particular feature is something you need 15 or 20 times a day, well, you're probably starting an expensive and long running development effort if you picked the wrong ERP.
The main point is, ERP evaluations need to be a defined process by which you don't make assumptions, skip steps, and your methodology should be repeatedly proven across multiple instances, industries, and shown to deliver with different internal teams (who's mileage may vary).
ERP has the potential to be wildly successful and given a solid business case, provide the tools for your staff to create substantial returns. It also has the potential for abject failure, and that potential for failure is north of 80%, industrywide. So your choices are whether you are comfortable with a big pile of money or a large vat of risk.
Only you can determine your comfort zone.
1. Your business is well defined?
SAP ERP = Company has to organize my directions. Microsoft ERP = I have to organize the company's directions.
2.Which industry do you stay in? In the SAP is more suitable for "Manufacturing", ERP is more suitable for "Retail and Distribution". The rest of the industries are the same difference.
3. Your business logics are too complicated? Microsoft Dynamics can be adapted easily.
4. On-Premise vs Cloud? On-Premise = SAP, Cloud = Microsoft
5. Reporting? It's too hard to access Microsoft Data today. Because no one can be accessed the operational data directly.
6. Commerce? Microsoft Commerce platform is well defined for omnichannel commerce.
I think.
Do you want to do it for a specific purpose or to tick a box?
Lets assume you are looking for system deployment. I would focus on the key areas of your business rather than what Gene has listed below, which is looking at point for point comparisons. (The Panorama report is SUPERB for getting up to speed....)
Then look at weighting for specific key business differentiation opportunities - such as single global instance for multiple companies, integrated CRM into Finance and Operations, off-line capabilities for customer facing processes, seamless transfer of customer conversations from one channel to another.
Then ask for client references to answer 5 key questions:
- Are they live?
- how was the deployment support from the OEM/partner and what was the % work split required to go live (as in your input vs partner vs OEM)
- how many customisations were requried to achieve xxx (your key areas)
- would they use the OEM again and what would they change going forward
Then look at demonstration from the OEM and costing for the solution
I would not go on a tender for each and every feature and function because we assume world class solutions have these typical areas covered.
Happy to discuss how to do this practically if required. Daniel@liferocksconsulting.co.za
I think Panorama Consulting Group publishes some of their ERP shootouts comparing SAP/Oracle/Microsoft with Infor thrown in as a bonus.
Our firm is more of a boutique operation that compares internal company requirements then picks software known for its propensity to work well in those industries/environments. But if you get to the stage where you need some guidance on who some of the top partners and resources are for those software packages, hit us up.