We performed a comparison between Microsoft Dynamics AX and Oracle E-Business Suite based on real PeerSpot user reviews.
Find out in this report how the two Activity Based Costing Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It was an okay solution when we delivered hardware and we had to do maintenance."
"In terms of features, GP offers a wide range of strong capabilities, particularly in the financial module."
"The most valuable feature of Microsoft Dynamics AX is material planning."
"The installation is extremely simple, and I have had no problems with it."
"We're using the solution for financial modules, specifically focusing on consolidation, financial configuration, management reporting for warehousing, sales. Most of the features of Microsoft Dynamics AX are good. The overall structure and functions are great. The solution is stable. The initial setup is straightforward."
"The relation between CRM and Sales, that's the main strength of this ERP."
"If anyone is familiar with Microsoft products then they can handle it easily."
"The stability is very good."
"Oracle E-Business Suite is flexible. Its rich functionality can work in any client environment or business."
"The customer gets a better cost calculation and an integrated system between departments."
"Really scalable business application suite with good technical support and straightforward patching."
"It can be an essential solution for those who can not just push to the cloud because they have critical data restrictions."
"The solution has other core processes that can be implemented with customers according to their needs."
"The most valuable features of Oracle E-Business Suite are all the 15 to 20 modules. We use them on a day-to-day basis."
"The solution is perfect for big industry and high-scale e-business transactions."
"Its drag-and-drop features make data distribution a breeze."
"At times there are issues related to reporting, sometimes with the integration between two or three modules, and sometimes to the logic itself."
"The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools."
"Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern."
"The UI has room for improvement and can be more user-friendly."
"Microsoft Dynamics AX can improve system performance and security. The security is basic and needs a lot of improvement."
"AX does take some time and maintenance."
"Our version has performance issues so it gets stuck and is slow."
"The initial setup can be complex at times and has room for improvement."
"Movement of CIP Inventory cannot be monitored in Inventory module when we are using the CIP Account or movement of CIP Inventory in Asset module, which is not flexible like Inventory module."
"The issue of frequently applying patches and updates to fix bugs. Oracle should improve upon this issue, especially since it happens too frequently."
"There are some business-specific processes still not implemented."
"One issue with the product is because it build on a lot of older technologies, there is a substantial technical debt in the system."
"In the future, Oracle E-Business Suite could improve by having a better UI. Competitors are providing much better interfaces."
"The user interface is not completely a web interface, it uses a lot of traffic which costs too much for a large number of users scattered throughout the country as they connect from their terminals to do their tasks."
"Areas for improvement would be that sometimes it's a bit rigid with customization and doesn't always facilitate region-specific requirements."
"User interface is outdated and not user friendly."
Microsoft Dynamics AX is ranked 5th in Activity Based Costing Software with 51 reviews while Oracle E-Business Suite is ranked 1st in Activity Based Costing Software with 141 reviews. Microsoft Dynamics AX is rated 7.6, while Oracle E-Business Suite is rated 7.8. The top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". On the other hand, the top reviewer of Oracle E-Business Suite writes "Offers valuable finance tools". Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle Fusion Cloud ERP and Microsoft Dynamics GP, whereas Oracle E-Business Suite is most compared with Oracle HCM Cloud, SAP S/4HANA, SAP ERP, NetSuite ERP and IFS Cloud Platform. See our Microsoft Dynamics AX vs. Oracle E-Business Suite report.
See our list of best Activity Based Costing Software vendors and best ERP vendors.
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For starters, I would stop comparing tools, and start looking at my business and what I want to achieve. So identify objectives and what's blocking achievement, define quality outcomes for the obejctives you want to achieve and build your businesscase on efficiency improvement. What earnings, savings, benefits are achieved when meeting your obectives.
Based on the blocking issues you identified, build use cases and challenge vendors to prove their outcome by building a PoV (Proof of Value).
Basically start looking for what improvement your business and processes need, rather than start looking for a tool. After all a tool is just a tool.
As a followup, I would not 'assume world class ERP has these features covered'.
We've seen several actual cases of RFP's (which is why we no longer rely on this outdated capital procurement process to evaluate strategic deployments) - but we've seen where several vendors will check YES to the RFP question concerning a certain feature. Company A does the certain feature well, with a single click. A couple other vendors do it OK, and a couple of the YES answerers require everyone to log out of the system, balance the outlying modules, jump through 6 undecipherable processes, and then YES - it does that.
If that particular feature is something you need 15 or 20 times a day, well, you're probably starting an expensive and long running development effort if you picked the wrong ERP.
The main point is, ERP evaluations need to be a defined process by which you don't make assumptions, skip steps, and your methodology should be repeatedly proven across multiple instances, industries, and shown to deliver with different internal teams (who's mileage may vary).
ERP has the potential to be wildly successful and given a solid business case, provide the tools for your staff to create substantial returns. It also has the potential for abject failure, and that potential for failure is north of 80%, industrywide. So your choices are whether you are comfortable with a big pile of money or a large vat of risk.
Only you can determine your comfort zone.
1. Your business is well defined?
SAP ERP = Company has to organize my directions. Microsoft ERP = I have to organize the company's directions.
2.Which industry do you stay in? In the SAP is more suitable for "Manufacturing", ERP is more suitable for "Retail and Distribution". The rest of the industries are the same difference.
3. Your business logics are too complicated? Microsoft Dynamics can be adapted easily.
4. On-Premise vs Cloud? On-Premise = SAP, Cloud = Microsoft
5. Reporting? It's too hard to access Microsoft Data today. Because no one can be accessed the operational data directly.
6. Commerce? Microsoft Commerce platform is well defined for omnichannel commerce.
I think.
Do you want to do it for a specific purpose or to tick a box?
Lets assume you are looking for system deployment. I would focus on the key areas of your business rather than what Gene has listed below, which is looking at point for point comparisons. (The Panorama report is SUPERB for getting up to speed....)
Then look at weighting for specific key business differentiation opportunities - such as single global instance for multiple companies, integrated CRM into Finance and Operations, off-line capabilities for customer facing processes, seamless transfer of customer conversations from one channel to another.
Then ask for client references to answer 5 key questions:
- Are they live?
- how was the deployment support from the OEM/partner and what was the % work split required to go live (as in your input vs partner vs OEM)
- how many customisations were requried to achieve xxx (your key areas)
- would they use the OEM again and what would they change going forward
Then look at demonstration from the OEM and costing for the solution
I would not go on a tender for each and every feature and function because we assume world class solutions have these typical areas covered.
Happy to discuss how to do this practically if required. Daniel@liferocksconsulting.co.za
I think Panorama Consulting Group publishes some of their ERP shootouts comparing SAP/Oracle/Microsoft with Infor thrown in as a bonus.
Our firm is more of a boutique operation that compares internal company requirements then picks software known for its propensity to work well in those industries/environments. But if you get to the stage where you need some guidance on who some of the top partners and resources are for those software packages, hit us up.