Microsoft Dynamics AX vs Oracle E-Business Suite comparison

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Executive Summary

We performed a comparison between Microsoft Dynamics AX and Oracle E-Business Suite based on real PeerSpot user reviews.

Find out in this report how the two Activity Based Costing Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Dynamics AX vs. Oracle E-Business Suite Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"In terms of features, GP offers a wide range of strong capabilities, particularly in the financial module.""A valuable feature of Microsoft Dynamics AX is that it is stable.""It's scalable.""This solution's most valuable feature is its workflow for purchase orders and inventory.""The product is easier to use and has more efficient workflow management features than other vendors.""The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage.""The performance is good.""The most valuable feature of Microsoft Dynamics AX is customization."

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"Payroll and online benefits enrollment""It's a scalable product.""The financial module has excellent features that many find valuable, while the HCM module is also highly regarded.""Order to cash and procure to pay process: They are valuable features because of their integration and flexibility.""As we have been using this for the past nine years we have had the opportunity to explore the product. Really everything has worked well and all the modules are very good.""The solution is perfect for big industry and high-scale e-business transactions.""It can be an essential solution for those who can not just push to the cloud because they have critical data restrictions.""EBS has lots of application families and lots of features. It is modular in deployment and flexible enough to let the customer increase the built-in capabilities and enable new applications when needed. These are very important things at hand in case there will be a need to expand the product capabilities and/or implement new projects."

More Oracle E-Business Suite Pros →

Cons
"This solution could be improved with more expert resources and an easier implementation process.""Microsoft needs more presence in our region to help with management and maintenance.""The solution in general just needs a few quality improvements.""We do not have access to daily projections.""Microsoft could provide more flexible hardware requirements that can scale with the volume of data being processed rather than providing only a minimum requirement.""Microsoft Dynamics AX can improve system performance and security. The security is basic and needs a lot of improvement.""It needs better financials and reporting from the system, not through Excel.""There is room for improvement when handling various currencies within the current Microsoft Dynamics AX system."

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"Improving the reporting and user interface of Oracle ERP would be beneficial and is something that can be considered for future updates.""Needs more real-time visualizations, in terms of smarter dashboards and reporting competing with the speed of HANA.""They started on the mobile app and tablets, but still I see there are no short-forms used in EBS.""Technical support is focused on-cloud versus on-premise customers.""Administration takes some effort. Administrating the technology stack is not so complex but application aware database administration and following the new methodologies like online patching can be a little complex and time consuming. Oracle should ease the administrators jobs and do some innovation on this administration area as well. Oracle Autonomous Database is Oracle's leading technology these days. Using a similar approach, application stack may become a little more self-managing.""One issue with the product is because it build on a lot of older technologies, there is a substantial technical debt in the system.""Improvements could be made in mobility for mobile applications or tablets.""The document that supports the Oracle E-Business Suite regarding the installation and upgrading is long compared to other products and needs to be enhanced."

More Oracle E-Business Suite Cons →

Pricing and Cost Advice
  • "Go for cloud implementation, if cost is critical."
  • "One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
  • "The pricing is expensive."
  • "It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
  • "It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
  • "I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
  • "It has a pay-as-you-go subscription."
  • "The initial investment cost goes up due to the hidden cost."
  • More Microsoft Dynamics AX Pricing and Cost Advice →

  • "Find a best Oracle partner and get a better discount."
  • "Oracle scales the pricing, but E-Business Suite is still very expensive for small to mid-sized businesses."
  • "It costs too much."
  • "The pricing is high."
  • "In order to minimize the implementation and consultancy costs, business lines should have proper definitions. They need to have a proper way of retrieving their data, which should be structured well."
  • "Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans."
  • "USD $100,000 annually."
  • "Considering the market at the moment, Oracle needs to adjust the pricing of this solution."
  • More Oracle E-Business Suite Pricing and Cost Advice →

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    Answers from the Community
    Vincenzo Catalano
    Roland Zuurveld - PeerSpot reviewerRoland Zuurveld
    Real User

    For starters, I would stop comparing tools, and start looking at my business and what I want to achieve. So identify objectives and what's blocking achievement, define quality outcomes  for the obejctives you want to achieve and build your businesscase on efficiency improvement. What earnings, savings, benefits are achieved when meeting your obectives.
    Based on the blocking issues you identified, build use cases and challenge vendors to prove their outcome by building a PoV (Proof of Value). 
    Basically start looking for what improvement your business and processes need, rather than start looking for a tool. After all a tool is just a tool.

    Gene Hammons - PeerSpot reviewerGene Hammons
    Real User

    As a followup, I would not 'assume world class ERP has these features covered'. 


    We've seen several actual cases of RFP's (which is why we no longer rely on this outdated capital procurement process to evaluate strategic deployments) - but we've seen where several vendors will check YES to the RFP question concerning a certain feature. Company A does the certain feature well, with a single click. A couple other vendors do it OK, and a couple of the YES answerers require everyone to log out of the system, balance the outlying modules, jump through 6 undecipherable processes, and then YES - it does that. 


    If that particular feature is something you need 15 or 20 times a day, well, you're probably starting an expensive and long running development effort if you picked the wrong ERP. 


    The main point is, ERP evaluations need to be a defined process by which you don't make assumptions, skip steps, and your methodology should be repeatedly proven across multiple instances, industries, and shown to deliver with different internal teams (who's mileage may vary). 


    ERP has the potential to be wildly successful and given a solid business case, provide the tools for your staff to create substantial returns. It also has the potential for abject failure, and that potential for failure is north of 80%, industrywide. So your choices are whether you are comfortable with a big pile of money or a large vat of risk. 


    Only you can determine your comfort zone. 


    Okay Akdeniz - PeerSpot reviewerOkay Akdeniz
    Real User

    1. Your business is well defined?


    SAP ERP = Company has to organize my directions. Microsoft ERP = I have to organize the company's directions. 


    2.Which industry do you stay in? In the SAP is more suitable for "Manufacturing", ERP is more suitable for "Retail and Distribution". The rest of the industries are the same difference.


    3. Your business logics are too complicated? Microsoft Dynamics can be adapted easily.


    4. On-Premise vs Cloud? On-Premise = SAP, Cloud = Microsoft


    5. Reporting? It's too hard to access Microsoft Data today. Because no one can be accessed the operational data directly.



    6. Commerce? Microsoft Commerce platform is well defined for omnichannel commerce.



    I think.


    Daniel Robus - PeerSpot reviewerDaniel Robus
    Real User

    Do you want to do it for a specific purpose or to tick a box? 


    Lets assume you are looking for system deployment. I would focus on the key areas of your business rather than what Gene has listed below, which is looking at point for point comparisons. (The Panorama report is SUPERB for getting up to speed....)


    Then look at weighting for specific key business differentiation opportunities - such as single global instance for multiple companies, integrated CRM into Finance and Operations, off-line capabilities for customer facing processes, seamless transfer of customer conversations from one channel to another.


    Then ask for client references to answer 5 key questions:


    - Are they live?


    - how was the deployment support from the OEM/partner and what was the % work split required to go live (as in your input vs partner vs OEM)


    - how many customisations were requried to achieve xxx (your key areas)


    - would they use the OEM again and what would they change going forward


    Then look at demonstration from the OEM and costing for the solution




    I would not go on a tender for each and every feature and function because we assume world class solutions have these typical areas covered.



    Happy to discuss how to do this practically if required. Daniel@liferocksconsulting.co.za

    Gene Hammons, MBA - PeerSpot reviewerGene Hammons, MBA
    MSP

    I think Panorama Consulting Group publishes some of their ERP shootouts comparing SAP/Oracle/Microsoft with Infor thrown in as a bonus. 


    Our firm is more of a boutique operation that compares internal company requirements then picks software known for its propensity to work well in those industries/environments. But if you get to the stage where you need some guidance on who some of the top partners and resources are for those software packages, hit us up. 

    Questions from the Community
    Top Answer:The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage.
    Top Answer:Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern. Challenges in data migration for Microsoft Dynamics… more »
    Top Answer:The tool's foundational layers include finance, basic product management, and inventory management, universally applicable across various industries. The finance module can be utilized independently… more »
    Top Answer:Its drag-and-drop features make data distribution a breeze.
    Top Answer:Oracle E-Business Suite is pricey, but it is worth the money. I would rate it as an eight out of ten in terms of costliness.
    Top Answer:The only thing that could be improved is the pricing. It is on the expensive side.
    Ranking
    Views
    2,086
    Comparisons
    1,638
    Reviews
    25
    Average Words per Review
    424
    Rating
    7.5
    Views
    5,422
    Comparisons
    3,880
    Reviews
    26
    Average Words per Review
    543
    Rating
    7.9
    Comparisons
    Also Known As
    Dynamics AX, Axapta, MS Dynamics AX
    Oracle EBS, OEBS
    Learn More
    Overview

    Microsoft Dynamics AX is an enterprise resource planning (ERP) solution designed to support the business processes of organizations in a wide range of industries, including manufacturing, retail, and professional services. The solution offers a comprehensive set of tools and features to support financial management, supply chain management, human resources management, and project management, among others.

    With Dynamics AX, organizations can manage their financial operations, including general ledger, accounts payable, accounts receivable, and cash management. It also offers tools for managing the supply chain, including inventory management, purchase order management, and sales order management. Dynamics AX also supports human resources management, including employee self-service, benefits administration, and payroll. Overall, it is a flexible and scalable platform for organizations of all sizes.

    Microsoft Dynamics AX Features

    Microsoft Dynamics AX has many valuable key features. Some of the most useful ones include:

    • Financial management: Microsoft Dynamics AX offers tools for managing financial operations, including general ledger, accounts payable, accounts receivable, and cash management.
    • Supply chain management: It supports the management of supply chain operations, including inventory management, purchase order management, and sales order management.
    • Human resources management: The human resources management feature includes tools for managing human resources operations, including employee self-service, benefits administration, and payroll.
    • Project management: Microsoft Dynamics AX has tools for managing projects, including project tracking, project billing, and resource management.
    • Manufacturing: The solution supports the management of manufacturing operations, including product configuration, production planning, and quality management.
    • Retail: Microsoft Dynamics AX offers tools for managing retail operations, including point of sale (POS), merchandising, and customer management.
    • Professional services: The solution’s professional services include project management, time and expense tracking, and billing.
    • Reporting and analytics: With Microsoft Dynamics AX, business intelligence and reporting capabilities help organizations gain insight into their operations and make data-driven decisions.


    Microsoft Dynamics AX Benefits

    There are many benefits to implementing Microsoft Dynamics AX. Some of the biggest advantages the solution offers include:

    • Comprehensive: Microsoft Dynamics AX integrates with other Microsoft solutions, such as Office 365 and Power Platform, to provide a comprehensive and integrated solution for business management.
    • Streamlined operations: The solution helps organizations streamline and automate their financial, supply chain, and human resources operations, improving efficiency and reducing manual effort.
    • Customization: Microsoft Dynamics AX is a highly customizable solution that can be tailored to meet the specific needs of a wide range of industries and organizations.

    Reviews from Real Users

    Microsoft Dynamics AX is a solution that stands out when compared to many of its competitors. Some of its major advantages are its UI functionality, flexibility, and cost-effectiveness.

    "The most valuable feature I've found is the UI functionality,” says Navnath B., Head IT and CIO at Mutual Automotive Pvt Ltd.

    Another PeerSpot reviewer, Timpa A., IT Manager at an energy/utilities company says he like the solution because "It is flexible and cost-effective."

    Shahzad I., ERP Project Manager & Managing Consultant at Liwa Education, Iranfava, explains, “It's good for retail businesses. It expands a lot and constantly brings on new features. It's got a lot of competitive features.”

    Oracle E-Business Suite (EBS) is considered the most extensive offering of amalgamated worldwide business applications available. Oracle EBS helps facilitate medium to large business enterprise organizations with the ability to enhance critical decision-making processes, streamline business procedures, minimize costs, and improve overall performance and productivity.

    Oracle EBS runs as a complement to Oracle Database software. The applications serve to automate such processes as supply chain management (SCM), human resource management (HRM), customer relations management (CRM), project portfolio management (PPM), financial management, service management, and more.

    Oracle EBS runs best in the cloud. It is a cost-saving option that offers greater productivity and can immediately and easily respond to changing dynamic business needs with an intuitive, automated scalable cloud infrastructure.

    Below are some of the valuable features of popular application offerings available within Oracle EBS:

    Supply Chain Management (SCM): Every possible supply chain process can be fully automated, from planning, creation, and appropriation to development and fulfillment, delivering a comprehensive solution application to ensure organizations have robust, intelligent-driven, value-added chains. Some applications include:

    • Manufacturing
    • Value Chain Planning and Execution
    • Procurement and Fulfillment
    • Lifecycle Management
    • Business Intelligence and Analytics

    Human Resource Management (HRM): The solution offers a sturdy group of outstanding human resource processes that enable users to improve productivity, enhance overall business performance, and lower TCO. Some processes include:

    • Workforce Management
    • Talent Management
    • Global Personnel Policy Management
    • Human Resource Analytics

    Customer Relations Management (CRM): This application provides for a streamlined, unique global gathering of information that will ensure all selling channels are continually following the organization's objectives and protocols. Some features include:

    • Oracle Service
    • Oracle Marketing
    • Oracle Order Management
    • Oracle Channel Revenue Management

    Project Portfolio Management (PPM): Oracle EBS provides a comprehensive, full lifecycle offering of project and portfolio management. Users get a single fully transparent view of all project-related ventures coupled with a superb performance process that grants users the ability to choose the best, most dynamic portfolio ventures.

    • Project Collaboration
    • Project Management
    • Project Analytics
    • Project Cost
    • Project Billing

    Financial Management: Users are able to perform more effectively, improve productivity and efficiency, develop productivity tools and integrated performance management, and develop processes for shared services to reduce overall operating costs. Some features include:

    • Asset Lifecycle Management
    • Financial Control and Reporting
    • Travel and Expense Management
    • Lease and Finance Management
    • Risk Management and Compliance

    Service Management: This application allows users access to the best data necessary to provide correct, precise, reliable information to their clients to ensure that every expectation is exceeded and consistently satisfied.

    • Inbound and outbound telephony
    • Project Collaboration
    • Project Cost
    • Billing
    • Project Management

    Reviews from Real Users:

    Kopano R., Freelancer at a tech services company, says, “What I found most valuable in Oracle E-Business Suite is the patching because it is straightforward. As long as you follow Oracle's best practices, you are able to finish the task of patching without a problem. I like that it's also easy to add products, e.g. if you want to add on financials, you can, or if you don't have financials, you can expand on that. I like that Oracle E-Business Suite is really scalable.”

    Mohammed G., Senior Oracle Application Consultant at a comms service provider, writes, “Oracle E-Business Suite consists of a lot of streams, such as financial and HR processes of the enterprise companies. We are using most of the Oracle financial modules, and we have an Oracle stream, FI procurement stream, and HR streams, which have a lot of applications. Oracle E-Business Suite has over 20 different modules to choose from, it is comprehensive. Additionally, the integration is very good. “

    Sample Customers
    ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
    Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
    Top Industries
    REVIEWERS
    Manufacturing Company34%
    Computer Software Company14%
    Retailer9%
    Financial Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Manufacturing Company11%
    Retailer6%
    Educational Organization6%
    REVIEWERS
    Comms Service Provider13%
    Energy/Utilities Company7%
    Local Government6%
    Pharma/Biotech Company6%
    VISITORS READING REVIEWS
    Educational Organization56%
    Computer Software Company6%
    Manufacturing Company5%
    Financial Services Firm4%
    Company Size
    REVIEWERS
    Small Business47%
    Midsize Enterprise24%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise55%
    REVIEWERS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise60%
    Large Enterprise29%
    Buyer's Guide
    Microsoft Dynamics AX vs. Oracle E-Business Suite
    March 2024
    Find out what your peers are saying about Microsoft Dynamics AX vs. Oracle E-Business Suite and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Microsoft Dynamics AX is ranked 5th in Activity Based Costing Software with 25 reviews while Oracle E-Business Suite is ranked 1st in Activity Based Costing Software with 25 reviews. Microsoft Dynamics AX is rated 7.6, while Oracle E-Business Suite is rated 7.8. The top reviewer of Microsoft Dynamics AX writes "The sales and distribution modules are robust, and reliable, and seldom encounter issues". On the other hand, the top reviewer of Oracle E-Business Suite writes "Flexible and has competitive licensing costs, but its design needs to be optimized based on usage patterns and the response time from the support team could be faster". Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Microsoft Dynamics GP and Oracle Fusion Cloud ERP, whereas Oracle E-Business Suite is most compared with SAP ERP, Oracle HCM Cloud, SAP S/4HANA, NetSuite ERP and IFS Cloud Platform. See our Microsoft Dynamics AX vs. Oracle E-Business Suite report.

    See our list of best Activity Based Costing Software vendors and best ERP vendors.

    We monitor all Activity Based Costing Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.