We performed a comparison between Microsoft Remote Desktop Services and TeamViewer based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Remote Desktop Services slightly nudges out TeamViewer in this comparison. Microsoft Remote Desktop is a complete solution that is already a part of every Microsoft ecosystem. TeamViewer’s cost and security concerns make it less attractive for many users.
"The installation of Microsoft Remote Desktop Services was easy."
"I like that it works. In most cases, it's predictable. You know what you get."
"We have scaled the solution and find this easy to do."
"The solution works well as a remote desktop."
"Good screen draw feature and ability to use two monitors."
"It works fine, and it is largely issue-free."
"I give the stability a nine out of ten."
"Everything is really good and it works well."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"It's a user-friendly product."
"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access."
"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."
"TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up."
"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."
"We encounter challenges with portability, especially for users of iOS devices."
"We had some instability during the implementation process. This has since been resolved."
"The training profiles could be better."
"We'd like them to continue to improve on security."
"I would like to see a web-based interface, instead of client installation to refresh the UI through HTML."
"In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost."
"The administrative functionality is not enough for me."
"The performance depends on connectivity."
"TeamViewer could be more secure."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."
"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."
"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."
"We have a consultant that helps us do the virtual aspects of TeamViewer."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 69 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. Microsoft Remote Desktop Services is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft Remote Desktop Services is most compared with VMware Horizon, VMware Workstation, Citrix Workspace, Parallels Access and Apache Guacamole, whereas TeamViewer is most compared with TeamViewer Tensor, Parallels Access, ISL Online, LogMeIn Central and BeyondTrust Remote Support. See our Microsoft Remote Desktop Services vs. TeamViewer report.
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