We performed a comparison between Microsoft Remote Desktop Services and TeamViewer based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Remote Desktop Services slightly nudges out TeamViewer in this comparison. Microsoft Remote Desktop is a complete solution that is already a part of every Microsoft ecosystem. TeamViewer’s cost and security concerns make it less attractive for many users.
"The technical support is good."
"The solution is now stable."
"I like the way it can assess our system."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"The most valuable features are the desktop session and desktop virtualization."
"The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
"The performance meets our requirements and the stability is good."
"The most valuable feature of Microsoft Remote Desktop Services is that it scales well."
"From my perspective, the most important is the login."
"The most valuable feature of TeamViewer is its ease of use."
"TeamViewer is fast and easy to manipulate."
"The solution is very stable. We've never had a problem with it."
"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."
"I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution."
"The implementation is quite straightforward."
"It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."
"We'd like, in the future, if it would work with Linux or Unix-based operating systems or even Mac."
"Microsoft still has some really bad remote desktop appliance for Mac."
"Microsoft Remote Desktop Services could improve by allowing the sharing of the office application. For example, the ability to replace a PC when something is wrong."
"We find the services are not as transparent as we would like for our integration with Citrix."
"Its look and feel could be updated. In Azure Remote Desktop Services (RDS), which is a VDI solution, we would like to see linked clones. It is a Hyper-V solution, and it doesn't support linked clones and uses a lot of storage. That's why we don't use it. VMware has a similar solution that supports linked clones for the master image."
"For Microsoft, maybe bandwidth optimization is one of the areas that need improvement."
"The solution isn't as good as the Citrix option."
"The administrative functionality is not enough for me."
"I don’t see any areas where improvement is needed."
"The stability of TeamViewer is good, but it could be better."
"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."
"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."
"It's pretty limited on the options they have."
"This solution could be improved by offering more flexibility in terms of usage."
"The performance could always be better."
"TeamViewer has a legacy and may not be using the latest UI trends."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 69 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. Microsoft Remote Desktop Services is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft Remote Desktop Services is most compared with VMware Horizon, VMware Workstation, Citrix Workspace, Parallels Access and Apache Guacamole, whereas TeamViewer is most compared with TeamViewer Tensor, Parallels Access, ISL Online, LogMeIn Central and BeyondTrust Remote Support. See our Microsoft Remote Desktop Services vs. TeamViewer report.
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