We performed a comparison between Microsoft Remote Desktop Services and TeamViewer based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Remote Desktop Services slightly nudges out TeamViewer in this comparison. Microsoft Remote Desktop is a complete solution that is already a part of every Microsoft ecosystem. TeamViewer’s cost and security concerns make it less attractive for many users.
"The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
"The solution is scalable."
"The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility."
"In terms of the valuable features, I like the profile, the new version is really good."
"It is a stable product."
"The solution works well as a remote desktop."
"The most valuable feature is the remote application access."
"The solution is now stable."
"The document control is quite good."
"The most valuable feature of TeamViewer is its ease of use and beneficial remote access."
"The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having."
"The product is quite stable. The performance is good."
"It is quite simple to set up."
"TeamViewer has a good interface."
"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."
"The solution is scalable."
"The administrative functionality is not enough for me."
"Security in the connection between us and our clients' servers is something that can be improved."
"Updates sometimes impact the application and we have system crashes."
"There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself."
"Users have to re-enter their ID and password every time they log on, which is tedious and repetitive."
"The solution should introduce a chat feature for end users."
"Microsoft Remote Desktop Services is only available for the professional version of the Windows operating system. This restricts a lot of users. The feature should be available for all versions."
"The training profiles could be better."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
"I would like to see TeamViewer support multiple platforms."
"The installation and the update agent could improve."
"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."
"TeamViewer could be more secure."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."
"It becomes complicated to switch from one monitor to another for different windows."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 69 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. Microsoft Remote Desktop Services is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft Remote Desktop Services is most compared with VMware Horizon, VMware Workstation, Citrix Workspace, Parallels Access and Apache Guacamole, whereas TeamViewer is most compared with TeamViewer Tensor, Parallels Access, ISL Online, LogMeIn Central and BeyondTrust Remote Support. See our Microsoft Remote Desktop Services vs. TeamViewer report.
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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.